Intel Graphics Software app won't load after update to Graphics Driver 32.0.101.6557/32.0.101.6262

[Hombre1968]

Hi,

I have just updated my A310 driver to version 32.0.101.6557/32.0.101.6262 and since doing so the bundled "Intel Graphics Software " utility fails to start either at PC startup as a tray icon or when I select it from the start menu, even when I attempt to run it as administrator, this means my fan curve remains at the default which is way too loud, please can anyone help? I did a clean install of this driver and have rebooted. I have also started in safemode and used DDU to remove the driver and then reinstalled it but the issue remains.

Many thanks,

John

[DeancR_Intel]

Hi Hombre1968,

Thank you for posting in the Community!

I have noticed that you have tried clean installation and DDU of the latest driver. Is there any error code or message that pops up upon launching Intel Graphics Software? If yes, kindly provide a photo of the error to allow me to further check on my end.

Best regards,

Dean R.

Intel Customer Support Technician

[Tamiya]

Hallo

Habe das gleiche problem , startet garnicht mehr obwohl man alles deinstalliert und neuinstalliert .

egal welcher Treiber ob der selbe oder de alten komplett neuinstalliert .

bei einer komplette neuinstallieren Installiert er es garnicht mehr .

Fehler meldung ist das er das .NET Desktop Runtie 8.0.10 nicht findet .

Ist aber installiert auf dem Rechner.

Verbaut Ist eine Asrock A770 16gb

und ein Intel i9 11er

Win11 24h2 mit allen Updates

Hab das gleiche problem auch auf einen anderen Rechner mit einer A580 genau das selbe .

mfg

[DeancR_Intel]

Hi Tamiya,

This is noted however, I suggest creating a new thread for this inquiry to avoid further confusions

Best regards,

Dean R.

Intel Customer Support Technician

[A77016]

I'm having the same issue. A770

[DeancR_Intel]

Hi A77016,

I understand that however, I kindly suggest creating a new thread for this inquiry to avoid any further confusion.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Hombre1968,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Hombre1968,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Dean R.

Intel Customer Support Technician