Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22766 Discussions

Intel HD 5500 refresh rate at 40HZ on windows 10

JBahh
Beginner
‎07-31-2015 03:40 PM
3,374 Views

Hi,

After upgrading to win10 i saw a problem in the display the letters sometime seem to be blurry and not clear,

i searched after the problem and found that the Display Refresh rate is at 40HZ and can't make it 60HZ

it's 40hz even when on AC

i updated the intel Graphics drivers didn't solve the problem.

i uninstalled the graphics drivers from the device manager and the rate immediately raised to 64HZ when i installed the drivers back i faced the same problem again.

my device has 5th Gen Core I3 and intel HD 5500 display adapter and running windows 10 64bit

Example of the problem

thanks for helping in advance

Preview file
321 KB

Link Copied

1 Reply
Ricardo_G_Intel1
Employee
‎08-23-2015 02:20 AM
2,155 Views

Please run the windows updates, from Windows 10.

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.