Intel HD Graphics 4000 driver for win10 x64 does not work!

[yy3]

My graphics driver version is pictured above，but it is working abnormal,Every time i reinstalled the graphics driver，it can work 1-2 hours normal, and then online and offline video are stuck can not be seen，can not play games, the only effective way is to reinstall the driver，I'm almost bored to death. who can help me, thank you very much, my system info and graphics info as follows：

System Information

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Time of this report: 3/12/2016, 18:05:41

Machine name: FOREST_LAPTOP

Operating System: Windows 10 专业版 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)

Language: Chinese (Simplified) (Regional Setting: Chinese (Simplified))

System Manufacturer: LENOVO

System Model: Lenovo U310

BIOS: 65CN99WW

Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (4 CPUs), ~1.8GHz

Memory: 4096MB RAM

Available OS Memory: 3954MB RAM

Page File: 2465MB used, 2193MB available

Windows Dir: C:\Windows

DirectX Version: 11.2

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10586.0000 64bit Unicode

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Display Devices

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Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_390317AA&REV_09

Display Memory: 1792 MB

Dedicated Memory: 32 MB

Shared Memory: 1760 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: AUO102C

Native Mode: 1366 x 768(p) (60.097Hz)

Output Type: Internal

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.4358 (English)

Driver Version: 10.18.10.4358

DDI Version: 11.2

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

Miracast: Supported

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 2015.12.21 AM 12:00:00, 10948400 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-1C65-0919B4C2C735}

Vendor ID: 0x8086

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[IUman]

Hello yyw02110217,

Thank you for joining the Intel communities.

Try uninstalling the driver and then reinstall it, if this does not solve your problem I strongly recommend installing the latest validated driver from your computer manufacturer website or check the manufacturer's support website for updated system BIOS, drivers, and solutions to common problems..

Note: Once you install the "Intel generic" driver you will overwrite any customizations your system manufacturer made to the driver specific for your system model.

Best wishes,

Ivan

[yy3]

Thank you very much for your reply,Maybe updated system BIOS can solve this problem,i `ll try it !

[IUman]

Thank you for your time and if you update the BIOS please let us know how it goes.

[yy3]

Ok,after a lot of time to reinstall system, i found what caused the problem was not graphics driver and BiOS, it was my Audio driver.

i uninstalled the latest Audio driver and then installed an old version Audio driver download from my computor manufacturer's support website.

the problem for a long time was solved.

[idata]

I'm glad that your issue has been resolved and we really appreciate you have taken the time to share with us how you were able to solve the problem.