Hi all, I've been having an issue with my integrated graphics. Sometimes when I wake my computer back up from sleep, my graphics have a sudden decrease in performance. I usually play games on my computer, and get a constant 60+ fps in most games I play. But, on some days it decreases down to 20-30 fps out of nowhere and stays that way, and the next day it is back to normal again. Wondering why this is and any answer is welcome, thank you!
Thank you for joining the community.
In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
Alright I have the attached info on my system from the scan. I cannot reproduce this as it seems to be random, today my graphics work fine and my fps is at 60 again, and I have no clue why it wasn't working correctly yesterday.
Thank you for your response.
I am glad to know that your system is working fine today. After reviewing the report I see that you are running the system with the driver version .4836 I will recommend that if this happens again you can verify with the HP for available graphics updates for the system.
For testing you could try the Intel generic driver for your graphics controller following these steps:
Since you have motioned that this happens when your system comes out of sleep mode, you can review the power plan on your system to verify that is on high performance on battery and plugged in