Intel HD Graphics 530

[PioWO]

Hello . i would like to know if there are new drivers for this graphics tactic somewhere . Intel HD Graphics 530 ..Intel® HD Graphics 530
Driver details
Provider
Intel Corporation
Version
31.0.101.2115
Date
16.11.2022
I have a problem with my graphics card . with a little more screen because it restarts my second monitor every 4 hours which bothers me a lot I uploaded older drivers . Help I hope to get here , some help ....

[AlHill]

What is your processor model number?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[PioWO]

Intel® Core™ i7-6700HQ CPU @ 2.60GHz
Device details
Manufacturer
GenuineIntel
Description
Intel64 Family 6 Model 94 Stepping 3
Architecture
x64
Number of cores
4
Number of threads
8
Base processor frequency
2600 MHz
Current voltage
9.
Cache memory: level 2
1024 Kb
Cache memory: level 3
6144 Kb
Processor ID
0x506E3
Version
24067
Availability
Works at full power

[AlHill]

You have the latest driver:

https://www.intel.com/content/www/us/en/products/sku/88967/intel-core-i76700hq-processor-6m-cache-up-to-3-50-ghz/downloads.html

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[PioWO]

thank you . unfortunately i have this driver and with it i have problems on my lenovo y700 . unfortunately . i am thinking either to change the refresh time on my laptop or something else . every few hours i have to use a shortcut key to refresh the graphics so that i don't have problems operating the computer which is getting tiresome

[PioWO]

sorry for the spelling I am writing from a translator I am from Poland

[AlHill]

Try using [WIN KEY] + [CTRL} + [SHIFT KEY] + B to restart the driver.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[PioWO]

yes I use it every 3 hours so that the driver doesn't hang and work normally . it is very tiring for me to remember this I work several hours at the computer . the other invidia graphics work better but it is impossible to separate them

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[PioWO]

ok

[Andres_Intel]

Hello PioWO,

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having issues with your Intel® HD Graphics 530.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

Regards,  

Andres P. 

Intel Customer Support Technician 

[PioWO]

hello . it is very sad that you already have other people with older computers in your disinterest . what to do if you do nothing . what is the site where I can check older graphics cards . it is better to force people to buy spend money on new equipment and not fix your mistakes ? sorry for the translator I am from Poland