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SKris19
Beginner
2,741 Views

Intel HD Graphics device driver has been blocked from starting Code 48

I've updated my PC from windows 10 1803 version to 1809, after updating my PC to 1809 version the Intel Graphics drivers are not working and it shows an error with error code like this "Intel HD Graphics 4000 device driver has been blocked from starting Code 48".Can anyone help me out there. 

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11 Replies
Wanner_G_Intel
Moderator
485 Views

Hello SKris19, Thank you for joining this Intel Community. The latest Intel® HD Graphics Drivers for the following platforms should continue to work in Windows* 10 October 2018 Update (version 1809). 3rd Generation (codenamed Ivy Bridge) driver: Intel® HD Graphics 4000 15.33.47.5059 https://downloadcenter.intel.com/download/28164 Are you running this driver version? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
SKris19
Beginner
485 Views

I've downloaded the 15.33.47.5059 version what you have given in link.when i run the setup it's installing 10.18.10.5059 version only and its not at all installing the version 15.33.47.5059.I'm using intel i3-3220 CPU.

SKris19
Beginner
485 Views

I've downloaded the 15.33.47.5059 version what you have given in link.when i run the setup it's installing 10.18.10.5059 version only and its not at all installing the version 15.33.47.5059.I'm using intel i3-3220 CPU.

 

RAJU2529
New Contributor III
485 Views

​hey , Wanner .intel  given  exact  link , he is  right  ,    both  version are  correct . let me explain

software version  is  15.33.47.5059  , but  the driver file version is  10.18.10.5059 .

 

you have already downloaded  .exe file , use  WinRAR  extract file , open the graphics  folder , find "igdlh.inf"    find this line  "

DriverVer=08/16/2018,10.18.10.5059"  , you will to come know

Wanner_G_Intel
Moderator
485 Views

Hello SKris19, Thank you for your response. As long as the build number is the same, .5059, then the driver was installed successfully. Are you still receiving the Code 48 after installing this driver version? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
485 Views

Hello SKris19, Are you still receiving the Error Code 48? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
SKris19
Beginner
485 Views

Now it's working fine after resetting my PC 🙂

TCasp1
Beginner
485 Views

I've actually had this exact same problem after installing this same update. It's very odd because I successfully installed the latest driver (10.18.10.5059), but I'm having the same Code 48 error. Any ideas of what to try? What do you mean "resetting" the PC? Did you roll back the update, skris19?

TCasp1
Beginner
485 Views

Never mind, I know what resetting the PC entails, but I would like to avoid that if possible since it would take a while to reinstall everything.

SKris19
Beginner
485 Views

I think reset is the best option. I've contacted Intel and Microsoft customer care too they tried their level best but nothing has done, after reinstalling the window 10 1809 the problem has solved for me. why I'm telling to reset is because of some files won't be deleted after we upgrading our system to the newer version so the old files blocks some of the softwares and driver's. I've tried lot of troubleshooting nothing helped me after resetting,my PC came in to track.

TCasp1
Beginner
485 Views

I see. Thanks for the tip! I ended up with a temporary fix by rolling back the update, but that's not the best long term solution. I re-updated the driver to the latest version, and when I have time to work on it I'll try reinstalling the update and reset at that point if necessary. It's really unfortunate that this is happening. I hope Microsoft gets its act together a bit more with their updates so this doesn't happen again.

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