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Intel HD4000 Graphics won't allow update to Win8.1

DOBri1
Beginner
‎08-15-2014 12:57 PM
1,431 Views

I have an HP Envy Touchsmart 15 laptop with built in Intel HD4000 graphics. I'm having problems installing the driver I need so that I can update my system to Windows 8.1. HP is blocking me from downloading the driver from Intel's website, was wondering if there was a way for me to get around that since I have been waiting more than a year now for HP to release an updated driver?

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Allan_J_Intel1
Employee
‎08-18-2014 09:59 AM
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Thanks for joining the graphics community.

I understand you would like to update video drivers on your computer with Intel® HD Graphics 4000.

 

You may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions:

 

http://www.intel.com/support/graphics/sb/CS-022355.htm Graphics Drivers — Computer manufacturer graphics driver detected

Select your operating system version and download the zip version of the video driver:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3712 Intel® Download Center

Allan.

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