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Hello,
Suffered the problem where all the videos i import go green or purple.
Someone else figured out it was the Intel graphics drivers see below.
https://forums.adobe.com/thread/2466011 Green and Pink Video in Premiere Pro 12.0.1 (Bu... | Adobe Community
both most recent video drivers are affected
Under Windows 10 Pro 1803 both driver Versions 23.20.16.4973 and 24.20.100.6025 are affected.
Are Intel aware of this issue, Is a fix on the way?
GT
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Hello GT,
Thank you for joining the Intel Community Support.
I would like to do further research about this issue. Please fill out the following information. It will be really helpful.
https://communities.intel.com/thread/77761 https://communities.intel.com/thread/77761
Also, please attach the following reports:
-Intel® System Support Utility report
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
1.Download the utility
2.Run the exe and select 'Scan'
3.Save and include as an attachment int he Intel Community Forum
-DxDiag tool:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Wanner G.
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Hello GT,
I am just following up on your inquiry.
Please let me know if you need any further help. I will be glad to help you.
Wanner G.
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I am changing to a new Gen8 NUC over the next week or so.
It will be a new Windows 10 install with latest drivers.
If problem persists i will fill in diagnostics.
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Hello GT,
Thank you for your response.
Please keep me updated once you have additional information about this issue. I will be glad to assist.
Wanner G.
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Hello GT,
Were you able to change hardware to test the performance of Adobe Premier Pro?
Wanner G.
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