Intel Iris Xe Graphic

[YanTsoy]

After updating the Intel® Iris® Xe Graphics driver to the latest version (up to 31.0.101.4091), a day later, after restarting the PC, the driver version reverts back to the old version (up to 30.0.101.1368) and is again prompted to update to the new version. This has happened several times already. Every time I update this driver and every time, after a day, it disappears. BIOS is updated to the latest version.

[Jean_Intel]

Hello YanTsoy,

Thank you for posting on the Intel️® communities. We understand that you are trying to install the latest driver and after a restart, the old version is reinstalled.

The issue you report could be due to a clash with Windows* Update and will occur even if the driver is manually updated from Download Center or via Intel® DSA. For now, the only way to stop the update notification from Intel® DSA is to hide that particular update. 

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello YanTsoy,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.