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Intel N54250WYK Intel Graphics Driver v15.36.28.4332 (Windows 7) = Qt crash

idata
Employee
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Latest driver for this NUC is v15.36.28.4332 (for Windows 7 64-bit): https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332- https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-

However, this graphics driver for Windows 7 64-bit has a conflict with Qt 5 and causes the following crash in ig75icd64.dll:

Problem signature:

Fault Module Name: ig75icd64.dll

Fault Module Version: 10.18.14.4332

Fault Module Timestamp: 564f8b48

Exception Code: c0000005

Exception Offset: 000000000009a630

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: dc2f

Additional Information 2: dc2faf12fe28f4ac215d0fb8aee52de2

Additional Information 3: d54c

Additional Information 4: d54c21176ecc84ffcff302b2007715bf

This issue is mentioned here also: https://knowledge.safe.com/articles/19629/workbench-crashes.html https://knowledge.safe.com/articles/19629/workbench-crashes.html

My question:

Does Intel plan to update the graphics driver for the N54250WYK which contains ig75icd64.dll >= v10.18.15.4256 for Windows 7 64-bit?

This would help us immensely as we are unable to upgrade to Windows 10 on our systems.

Many thanks.

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3 Replies
Not applicable
2,641 Views

Hi dmginc,

The latest graphics driver for Intel® NUC Kit D54250WYK is version 20.19.15.4326 and it is working properly with Windows® 10.

I used Windows® 10 update utility.

Regards,

 

Mike C
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idata
Employee
2,641 Views

Understood.

But are there any plans to update the Windows 7 graphics driver for this NUC? As I mentioned, we are unable to use Windows 10.

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Not applicable
2,641 Views

Hi dmginc,

The Intel® NUC Kit 54250WYK is still under warranty. Intel will be releasing newer drivers in the future.

Regards,

 

Mike C
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