Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

Intel(R) Pcie controller x16-1901 code 10

Sokolowsky
Beginner
‎11-28-2022 11:44 AM
1,008 Views

Hello,

I have a problem with Intel(R) Pcie controller x16-1901 and my laptop do not see my secondary graphic NVIDIA GeForce GTX 1650. I update BIOS and change win 11 to win 10 and still not working. 

HP Pavilion Gaming 15-dk0020nw - my laptop
Please help me with that problem.

0 Kudos

Link Copied

3 Replies
Sokolowsky
Beginner
‎11-28-2022 01:18 PM
988 Views
In response to Stefan3D

Still the same problem 😕

In response to Stefan3D
0 Kudos
Copy link
Jean_Intel
Employee
‎11-29-2022 10:00 AM
963 Views

Hello Sokolowsky,


Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with your system.


However, as you mentioned that the issue is that the discrete graphics card (NVIDIA GeForce GTX 1650) is not being recognized. I would like to recommend you contact HP for further support, as the issue is affecting a non-Intel product.


Best regards, 

Jean O.  

Intel Customer Support Technician


0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.