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Intel(R) Pcie controller x16-1901 code 10

Sokolowsky
Beginner
‎11-28-2022 11:44 AM
1,664 Views

Hello,

I have a problem with Intel(R) Pcie controller x16-1901 and my laptop do not see my secondary graphic NVIDIA GeForce GTX 1650. I update BIOS and change win 11 to win 10 and still not working. 

HP Pavilion Gaming 15-dk0020nw - my laptop
Please help me with that problem.

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Sokolowsky
Beginner
‎11-28-2022 01:18 PM
1,644 Views
In response to Stefan3D

Still the same problem 😕

In response to Stefan3D
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Jean_Intel
Employee
‎11-29-2022 10:00 AM
1,619 Views

Hello Sokolowsky,


Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with your system.


However, as you mentioned that the issue is that the discrete graphics card (NVIDIA GeForce GTX 1650) is not being recognized. I would like to recommend you contact HP for further support, as the issue is affecting a non-Intel product.


Best regards, 

Jean O.  

Intel Customer Support Technician


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