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Intel(R) UHD Graphics 770 Windows Media Player Problem

OnurCanci
Beginner
‎03-25-2024 02:16 AM
1,761 Views

Hello,

 

When I try to open a video with mp4 extension on Windows media player, it gives an error. 

If I disable the intel Display Adapter, the video plays well. If I plug in an external graphics card, it still turns on.

When I enable it, Windows Media player cannot play the video, but it plays the audio. I added the picture on the attachments. 

I have to use Windows Media player because it runs Powerpoint presentation videos via media player.

Operating System: Windows 10 LTSC 2019 (1809)
Driver Version:31.0.101.3616 and 31.0.101.4255

 

Thanks

Regards

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OnurCanci
Beginner
‎03-27-2024 04:03 AM
1,707 Views

Hello,

Is there anyone who is going to lead the case?

Thanks.

Regards

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