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Hello,
When I try to open a video with mp4 extension on Windows media player, it gives an error.
If I disable the intel Display Adapter, the video plays well. If I plug in an external graphics card, it still turns on.
When I enable it, Windows Media player cannot play the video, but it plays the audio. I added the picture on the attachments.
I have to use Windows Media player because it runs Powerpoint presentation videos via media player.
Operating System: Windows 10 LTSC 2019 (1809)
Driver Version:31.0.101.3616 and 31.0.101.4255
Thanks
Regards
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Hello,
Is there anyone who is going to lead the case?
Thanks.
Regards

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