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Intel(R) UHD Graphics Problem

Arithyst
Beginner
897 Views

Hi, can I ask why the screen is glitching on some apps but on other apps it's fine?

 

my driver is Intel(R) UHD Graphics

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Jean_Intel
Employee
838 Views

Hello Arithyst,

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

 

To better answer your question about the reason behind why the problem occurs, we will need to further research this matter to properly answer this. Please provide us with the following information to troubleshoot your issue:

 

  • Which is the affected app?
  • What distribution service did you use to install the app?
  • Is this issue present since day one?
  • What steps have you tried to solve this issue?
  • We want to gather more information about your system, so please create a system report using the Intel®️ System Support Utility (Intel®️ SSU) 
    • Download the Intel SSU
    • Open the application and click "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click "Next"; then "Save."

 

Best regards

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
822 Views

Hello Arithyst,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
800 Views

Hello Arithyst,


We hope you are doing fine.


We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.


Best regards.

Jean O. 

Intel Customer Support Technician.


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