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NSen
Beginner
1,653 Views

Intel UHD Graphic 630 updating error

HelloI

I am updating driver of my Intel UHD Graphics 630 but after downloading the update when I run that it's showing an error that " This installation package is not supported by this processor type ". process

For my processor and system details, I have attached a screenshot.

So please help me in solving this issue.

If anybody needs more information from my side then please let me know I will provide.

Thanks

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4 Replies
idata
Community Manager
175 Views

Hello, narensen. Thank you very much for taking the time to reach the Intel Communities Team. I will do my best to assist you further.

 

 

Let us try the following:

 

 

1. Download the latest Intel® UHD Graphics drivers in the following link: https://downloadmirror.intel.com/27892/a08/win64_24.20.100.6194.zip https://downloadmirror.intel.com/27892/a08/win64_24.20.100.6194.zip

 

2. Follow the steps provided in the link below to install the drivers:

 

https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

 

Let us know how it goes.

 

 

Antony S.
NSen
Beginner
175 Views

Hello

 

Thanks for the information but this is not working as well. when I choose extracted folder for update through device manager it's saying "your driver software is up to date".

I attached the screenshot what I am getting on screen

Please check that and let me know other options to update my driver.

Thanks

idata
Community Manager
175 Views

Thank you very much for your response, narensen.

 

 

At this point, for us to assist you better, the best option is to establish a remote session.

 

 

I have sent you a private message to discuss some personal information. Please check your inbox.

 

 

 

Antony S.
idata
Community Manager
175 Views

Hello, narensen.

 

 

I would like to know if you still need assistance. If so, please reply to the private message that I have sent you.

 

 

 

Antony S.
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