Intel Utility won't find upgrades to drivers that are 1239 days old?

[JR3]

I have Intel (R) HD Graphics, and every time Utility scans, there isn't any updates. Obviously, there has to be an update for drivers that are 1239 days old. Games can't run correctly with drivers like these. Any help?

My knowledge on computers is small, so bear with me.

[idata]

Hi lolimepicxd,

Please download and run our system report utility and paste the results on this tread. I will be assisting you on how to get the latest graphics driver. Intel® System Support Utilityhttps://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Note:How to attach a fileClick replyOn upper right corner click Use advanced editorLower right section click Attach Regards,Mike C

[idata]

Hi lolimepicxd,

I am following your case. Let me know if you need further assistance. Regards,Mike C

[JR3]

Sorry for the late response, here's the information https://gyazo.com/23a64858d4fbedb47ca40cf461b7c171 https://gyazo.com/23a64858d4fbedb47ca40cf461b7c171

[idata]

Hi lolimepicxd,

The latest version is 15.40.20.4404 available in the link below:https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- https://downloadcenter.intel.com/download/25848/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- Mike C

[JR3]

When attempting the 64 bit, this error comes up https://gyazo.com/8355a680ee85e504d76e2144b1bb14bb https://gyazo.com/8355a680ee85e504d76e2144b1bb14bb

I tried the 32 bit anyways, and a different error came up https://gyazo.com/05de063c82e88c47f5dd890c14e10eae https://gyazo.com/05de063c82e88c47f5dd890c14e10eae

Am I doing something wrong, or...? Thank you for helping

[idata]

Hi lolimepicxd,

Try with this optional driver. Intel® HD Graphics driver for Windows* 8/8.1 (64-bit)https://downloadcenter.intel.com/download/24227/Intel-HD-Graphics-driver-for-Windows-8-8-1-64-bit-?product=81503 https://downloadcenter.intel.com/download/24227/Intel-HD-Graphics-driver-for-Windows-8-8-1-64-bit-?product=81503 Regards,

[JR3]

Again, this came up when trying to setup your last application https://gyazo.com/1a40dcdc32a24edf10981107887c2f73 https://gyazo.com/1a40dcdc32a24edf10981107887c2f73

[idata]

Hi lolimepicxd,

I need to collect more information about the system configuration for further assistance. Please download and run Intel® System Support Utility and attach the results to the treadhttps://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility How to attach a file:-Click on reply-Click Use advanced editor (upper right side)-Click Attach (lower right hand) Mike C

[JR3]

Here's the information

[JR3]

If the file doesn't work, here's a screenshot of the information https://gyazo.com/7e3df6024cff4e47f08f37a7c86d5444 Gyazo - 7e3df6024cff4e47f08f37a7c86d5444.png

[idata]

Hi lolimepicxd,

I reviewed the specification of your computer and I noted you have a Gateway desktop model DX4840. I noted, you already upgraded the operating system from Windows® 7 to 8.1; however, this system is older now and it has compatibility issues with the latest operating system. According to Gateway support website there are no BIOS and drivers prepare for the newer OS. In regards to the graphics support, we have a similar limitation. The drivers will be provided through Microsoft Windows® 8.1 updates only. I reviewed the database and you are using the latest driver available. Gateway support website has a newer BIOS version, I suggest you to give it a try; maybe it could improve your system performance.http://us.gateway.com/gw/en/US/content/drivers-downloads http://us.gateway.com/gw/en/US/content/drivers-downloads More details at "Supported Operating Systems for Intel® Graphics Products"http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# core http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html# core Mike C

[JR3]

Should I download it, despite it's warning of "It may hamper your computer if downloaded incorrectly" or what not?

[idata]

Hi lolimepicxd,

If your computer is not working properly; I suggest you to give a try Mike C

[idata]

Hi lolimepicxd,

I am following your case. Let me know if I can help you with anything else. Mike C