Intel XE graphics card cannot render black screen correctly when running VR in DX11 mode on Windows

[honokachannel]

Intel XE graphics card cannot render black screen correctly when running VR in DX11 mode on Windows 24H2, but it can render normally after switching to - force-d3d12 mode

[DhannielM_Intel]

Hi honokachannel,

Thank you for posting in the community. To effectively use VR, a discrete graphics card is typically required for optimal performance. Additionally, based on my current understanding, Intel Arc A-series and B-series GPUs do not support VR. However, I would like to investigate this further. Please consider the following questions:

1. What game or application are you currently using for VR?
2. What is your current graphics driver version?
3. Could you provide the exact model of your laptop?
4. Have you check with your laptop manufacturer if your laptop is supports VR?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi honokachannel,

I wanted to follow up to see if you've had a chance to review the questions I sent earlier. At your earliest convenience, please share your responses so we can continue our investigation.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi honokachannel,

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician