Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21826 Discussions

Intel graphic conflict with dedicated graphic card

JoanK16
Beginner
313 Views

I had problem with my AMD RX6400 graphic card and I found out it is conflicting with intel UHD graphic driver.

When there is intel uhd graphic 730 driver present, my GC doesn't start correctly and shows code 43 error.

Computer boots normaly only when I uninstal intel driver before turning off so I can use my graphic card.

The problem is, windows keeps loading intel driver automatically, so if I don't uninstall it again, my PC goes black again next time it boots up.

Can you please help?

0 Kudos
5 Replies
MUC
Valued Contributor III
273 Views

Can you please provide the make and model of the PC? Or the make and model of the motherboard if you built the PC yourself.

 

0 Kudos
JoanK16
Beginner
255 Views

It's IdeaCentre 5 14IAB7 - Type 90T2 from Lenovo.

 

lenovo.png

0 Kudos
MUC
Valued Contributor III
221 Views

Lenovo IdeaCentre 5 14IAB7

 

Yes, the Intel Core i5-12400 includes integrated graphics, so if you have a dedicated AMD Radeon RX 6400 graphics card installed, there is a possibility of conflicts.

 

MUC_0-1737563633274.png

 

I would recommend disabling the processor's integrated graphics in the motherboard BIOS/UEFI.

  • Restart your computer and press the appropriate key to enter BIOS/UEFI (usually F2 or Del)
  • Navigate to Devices and find the Video Setup option.
  • Change it from Auto to PEG (PCI Express Graphics).
  • Save and Exit (F10).

 

MUC_1-1737563684809.png

 

Please also see this support article from Lenovo where you can find explanatory pictures:

https://pcsupport.lenovo.com/bg/en/products/desktops-and-all-in-ones/5-series/ideacentre-5-14iab7/solutions/HT509519

 

 

0 Kudos
MUC
Valued Contributor III
205 Views

Please note that you must first connect the monitor to the motherboard, i.e. the integrated graphics port, in order to be able to see the BIOS/UEFI. After switching to "PEG" as described above, connect the monitor to the dedicated graphics card. If you want to access the BIOS/UEFI again in the future when the system starts, it will be displayed there.

 

MUC_2-1737575521190.png

 

 

0 Kudos
JoanK16
Beginner
186 Views

Thanks for detailed reply.

 

Strangely, this is what they say.

JoanK16_0-1737592828656.png

 

I've also noticed when I connect to integrated graphics, it just boots windows no matter what you press.

Lenove has some very strange and inconvenient settings for their PC.

In order to access to Bios, I have to plug monitor to Pcie video output but when I open its Bios, it's very simple and there is no option anything related to graphic device.

Maybe I should focus on disabling automatic internal graphic driver install instead.

0 Kudos
Reply