Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel graphics control panel disappeared

RKnis1
Einsteiger
5.502Aufrufe

Good day!

I`m running Alienware 15 R2 laptop with i7-6820HK and GTX 980M in windows 10 Pro with latest updates. Any time I make fresh install of Windows I can install Intel HD Graphics Drivers without any issue, but, after some time when i try to update drivers with uninstalling older version any time I install Intel Graphics driver Intel Graphics Control Panel just disappears from everywhere(right click on desktop especialy). If I install newer driver without uninstalling older one, no issue, but after uninstall, Intel Control Panel is missing. Also C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf***

trying to run GfxUIEx.exe gives no success.

I was trying about 10+ versions of driver, even from support.dell.com, same problem

Please advice!

0 Kudos
4 Antworten
Stefan3D
Geehrter Beitragender II
2.336Aufrufe

Did you uninstall via system control panel or did you use a 3rd party tool that promises to "clean-up everything" and actually breaks your registry?

Did you install http://www.dell.com/support/home/us/en/19/product-support/product/alienware-15-r2/drivers/advanced DELL' s custom software that interferes in graphics?

Also you have an NVIDIA Optimus rig, which is a troublemaker per se.

Since it works if you pass uninstalling, just don't do it.

RKnis1
Einsteiger
2.336Aufrufe

1) I`ve uninstalled drivers(Intel Display Driver and NVIDIA driver) from Windows 10 control panel.

2) Then trying to install new drivers, or from the same file, I`ve installed and it worked perfectly.

2.1) I tried to clean with DDU before installing again, same result.

2.2) I tried to reinstall Intel Chipset drivers with -overall command, no result.

I will try to uninstall Alienware OSD and Command Center before installing Intel Drivers now.

If i install new driver over old one my NVIDIA GTX 980M starts to turn on and after 1 second switch off every 20-30 seconds

RKnis1
Einsteiger
2.336Aufrufe

Rexcor wrote:

I will try to uninstall Alienware OSD and Command Center before installing Intel Drivers now.

No way, no Intel Control Panel

RKnis1
Einsteiger
2.336Aufrufe

Glad to inform that problem solved. System Event Notification Service from services.msc was disabled and not running, switching to Auto and restart of system helped.

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