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Hi my specs are follows
Intel i5 6600K 530
Gigabyte http://www.gigabyte.com.au/products/product-page.aspx?pid=5496 GA-Z170XP-SLI (rev. 1.0)
Samsung 840Pro 256GB
16 GB Kingston Crucial Ram
Lastest graphics drivers installed as of today
The issue I have is that the screen flickers and then goes blank for 2 secs and then comes back. What I notice once I go to Graphics properties that the refresh rate which was set at 60Hz has now changed to 59Hz for some reason. I only have 1 screen atttached via DVI cable.
I also have another issue which happens to be a sleep issue, where the PC refuses to return from sleep.
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Hi Mrsash ,
Please post the exact memory model you have, and update to the last bios version.
Download HWiNFO64 and post a screenshot with all voltages for VCCIO, VCCSA and DDR.
It maybe a ram compatibility issue that your system has.
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Hi all,
Thanks, Ronin for the help on this; Mrsash, cold you please attach the information asked by Ronin? Also, could you please attach the result of the Intel® System Support Utility?
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Regards,
Hellen.
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Ok memory model is
https://www.pccasegear.com/products/33135/corsair-vengeance-lpx-cmk16gx4m2b3200c16-16gb-2x8gb-ddr4-black Corsair Vengeance LPX CMK16GX4M2B3200C16 16GBLatest Bios already installed F6
Screenshots from HWiNFO64, not sure where I find VCCIO and others
Not sure how to attach XML files here
\
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Ok emailed
We have received your request for support and we are currently processing your ticket. You should expect to hear from us within one business day.Your reference number is 01370799.An email has been sent to mailto:shashikool@gmail.com shashikool@gmail.com for your records.
Thank you for contacting Intel Customer Support.
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You can find them in sensors.
For that memory you must go in bios and activate XMP, then check in HWiNFO in sensors that VCCIO is about 1.15-1.168V, and VCCSA about 1.25-1.275V, and ddr voltage about 1.35V .
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XMP profile is activated already.
VCCSA is 1.248V
DDR voltage is 1.357V
Still cant find VCCIO...
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If you can't find it you should go in bios and check if its showing in bios in M.I.T. / PC Health Status.
If there is any help to you here are my voltages and I have the same memory as you, but different mainboard.
You should check PCH +1.0V and VTT.
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Hi Mrsash,
I sent you a PM about this message /message/406616# 406616 https://communities.intel.com/message/406616# 406616
Regards,
Hellen.
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What is going on. I get no reponse and my support ticket 01273364 apprently is closed???
Can someone advise who is my support person?
I get emails from Ronin and Hellen. I post here with all details requested but dont get a solution to the problem...
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Hi Mrsash ,
Hellen is from Intel support ... I thought you noticed that.
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Hi all,
Thanks Ronin.
Mrsash, I apologize for the inconvenience, please let me take ownership on this to better assist you.
Could you please attach the result of the Intel® System Support Utility?
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Also please attach the Intel® Graphics report.
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html
Regards,
Hellen.
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He has CPU on idle Vcore to low 0.636V. If Mrsash didn't set the voltage manually then it maybe something with the mainboard ...
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Helen
I tried to attach last time, but I wasnt able toi attach a XML file. How do I do this? I emailed it throughyour site
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Report
Intel(R) HD Graphics 530
Report Date: Friday, July 15, 2016
Report Time [hh:mm:ss]: 9:47:03 AM
Driver Version: 20.19.15.4463
Operating System: Windows* 7 Ultimate (6.1.7601)
Default Language: English (United States)
Physical Memory: 16253 MB
Vendor ID: 8086
Device ID: 1912
Device Revision: 06
Video BIOS: 1034.0
Current Resolution: 1920 x 1080
Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
Processor Speed: 3504 MHz
Processor Graphics in Use: Intel(R) HD Graphics 530
Shader Version: 5.0
OpenGL* Version: 4.4
OpenCL* Version: 2.0
* Microsoft DirectX* *
Runtime Version: 11.0
Hardware-Supported Version: 11.0
* Devices connected to the Graphics Accelerator *
Active Displays: 1
* Digital Display *
Display Type: Digital
Serial Number: HVDS209768
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI
Device Type: Digital Display
Maximum Image Size
Horizontal Size: 20.08 inches
Vertical Size: 11.42 inches
Supported Modes
640 x 480 (60p Hz)
800 x 600 (56p Hz)
800 x 600 (60p Hz)
1024 x 768 (60p Hz)
1280 x 800 (60p Hz)
1280 x 960 (60p Hz)
1280 x 1024 (60p Hz)
1440 x 900 (60p Hz)
1600 x 1200 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)
Power Management Support
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 4C 2D DE 04 33 32 4D 43
08 13 01 03 80 33 1D 78 2A EE 91 A3 54 4C 99 26
0F 50 54 23 08 00 81 00 81 40 81 80 95 00 B3 00
A9 40 01 01 01 01 1A 36 80 A0 70 38 1F 40 30 20
35 00 DD 0C 11 00 00 1A 00 00 00 FD 00 38 3D 1E
4B 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 53
79 6E 63 4D 61 73 74 65 72 0A 20 20 00 00 00 FF
00 48 56 44 53 32 30 39 37 36 38 0A 20 20 00 7B
* Other names and brands are the property of their respective owners.
The screen refresh rate now is 59Hz which is not what I had set. I need to manually change this to 60 again.
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Hi,
Thanks Ronin,
Sure Mrsash, these are some steps on how to attach a file:
-Click on reply
-Click Use advanced editor (upper right side)
-Click Attach (lower right hand)
We do not fully recommend using adapters, the best way to go is to use straight connections (HDMI to HDMI, DP to DP, VGA to VGA, etc); I notice that you are using an adapter to convert HDMI to DVI.
That flicker can be because the monitor is detecting the resolution automatically. What is the resolution you are setting? What is your monitor's model?
I also recommend you to load default settings on the BIOS.
Regards,
Hellen.
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Monitor has been set to 60Hz. Monitor, cables have not been changed and dont want to since it has been working fine with all previous systems. Samsung sycmaster Display
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Hi Mrsash,
I found this thread in which you can find some troubleshooting steps for the flickering issue; I hope this helps you, please let me know the outcome.
/message/379088# 379088 https://communities.intel.com/message/379088# 379088
Regards,
Hellen.
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Sorry that didnt help. I would say stop focusing on the flicker. The issue is screen goes blank for a few seconds and the refresh rate goes from 60 to 59HZ. I have notices this mostly around playing a video or doing graphics heavy work which is video based in my case. However cant confirm this.
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