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Hello community,
For a while already I've been having issues with my screen flicker black.
When it exactly happens doesn't really seem to have a pattern other than when certain fast changes happen on the screen. For example while watching a video on the screen, playing a game with lots of special effects, or sometimes even editing an image or scrolling to fast through some code or even file explorer can trigger it.
Current driver:
- iRIS Xe driver version 31.0.101.3790
I have the iRIS Xe driver version 31.0.101.3790 currently clean installed as I saw a similar post with this issue that marked it as the solution. Unfortunately, this was not a solution for my issue, in fact it feels like the flickering happens even more now.
Other driver I already tried:
- Intel® Graphics Driver 31.0.101.4887 (WHQL Certified) for Intel® Arc™ A-Series Graphics and Intel® Iris® Xe Graphics.
This was suggested by Intel Driver & Support Assistent, but did not fix the issue.
Other information about my system:
- CPU: 11th Gen Intel Core i7-11390H
- Laptop model: HP Spectre x360 16-f0xxx
- OS: Windows 11 Home (23H2)
- BIOS version/date: Insyde F.18 - 12/07/2023
Is there anyone here who can help me with resolving this issue?
Thanks in advance, kind regards.
BinaryRetrograde
- Tags:
- IRIS Xe Graphics
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Hello BinaryRetrograde,
Thank you for posting in the Intel Communities. We would be more than glad to assist you with your flickering issue.
- When did the issue start? Was it present since day one?
- Are you able to check if the issue persists on an external monitor?
- Is the flickering issue present when you navigate through the BIOS?
- We looked for more information about your system, and we noticed that on the HP website, there is a similar product to the one you described. However, the information reports that the system has an NVIDIA® GeForce RTX™ 3050 Laptop GPU.
Best regards
Jean O.
Intel Customer Support Technician
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Hello BinaryRetrograde,
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello BinaryRetrograde,
We hope you are doing fine.
We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards,
Jean O.
Intel Customer Support Technician
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