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hebrand
Beginner
64 Views

Intel iris 6100: problem with Blackmagic da vinci resolve 17

I noticed that there are a number of issues with the Intel iris 6100 with Blackmagic da vinci resolve 17 and the next versions. My computer is an Intel NUC5I7RYH.

Specifically, resolve 17 does not show any video, and a gpu error message appears. With the previous releases of resolve everything works fine.

I already installed the latest version of the gpu drivers:

https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40-


Unfortunately, as it can be seen in the "readme" file, the driver has been built on November 2020, many months before the release of resolve 17.

I have already been in contact with the Blackmagic support, but apparently the problem is the driver itself.

So, I hope that Intel will update the gpu driver as soon as possible...

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1 Reply
AndrewG_Intel
Moderator
26 Views

Hello @hebrand

Thank you for posting on the Intel® communities.


We would like to inform you that due to the Intel® NUC Kit NUC5i7RYH has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.


You can verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


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