Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel should improve your product as soon as possible

TDua
Beginner
2,742 Views

Intel had known the best manufacturer. But Intel HD Graphic 520 isn't right. It is not respond frequently. It is very slow, weak and unstable. I hope you will improve your products.

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idata
Employee
751 Views

Hello, Hipcup:

 

Thank you for your feedback. It is a valuable tool to help us determine how we can provide the best service to our customers.

 

Intel is always seeking to improve the service provided to the customers, please keep your device up to date to make sure drivers with latest fixes are installed in your system.

 

Is this a problem you are currently experiencing?

 

If that is correct, I would like to check what is the behavior of your system and what have you tried so far.

 

Filling out the form in the link below can be helpful for this.

 

/thread/77761 https://communities.intel.com/thread/77761

 

Additionally the Intel® System Support Utility report will provide me with all the important information from your system to better assist you.

 

How to get that report?

 

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

-Download the utility

 

-Scan your system with the utility

 

-Export the report and attach it to your answer with the advanced editor option

 

I look forward to hearing from you.

 

Regards,

 

Esteban C
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TDua
Beginner
751 Views

Thanks, I respect your effort. I hope you will fix it as soon as possible, don't for me but for others. I just represent for enveryone to tell you about the problem. I will check update driver everyday!

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CCris2
New Contributor II
751 Views

Hi,

Please try to use driver 4444: https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] . 4454 is build for xeons it seems. I tried to use 4454, it installs, but in IE11 does all kinds of strange things, like messing up images and changing place of where video clips are playing.

Also you can try to update Radeon driver from here: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 Desktop

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EstebanA_C_Intel
Employee
751 Views

I just saw that you have another thread, Hipcup, Intel is always seeking to improve the support provided to all their customers, so please follow the instructions provided in the other thread to continue with the support.

Additionally, thank you Ronin for the contribution on this post.

Regards,

Esteban C

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idata
Employee
751 Views

Hello, Hipcup:

 

Thought I would just check in and find out if you were able to resolve this problem with the troubleshooting from your other thread as well as the recommendations from peers in here.

 

/thread/102380 https://communities.intel.com/thread/102380

 

I look forward to hearing from you.

 

Regards,

 

Esteban C
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idata
Employee
751 Views

Hipcup:

I was checking this thread and wondered if you were able to get this tested or solved.

Regards,

 

Esteban C
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idata
Employee
751 Views

Hi, Hipcup :

Just wanted to make sure, were you able to use the drivers recommended above?

Please let me know to further assist you if required.

Regards,

 

Esteban C
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