Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel software is disappeared when ı install latest intel driver

Alpi
Beginner
653 Views
I installed the Intel driver 101.6559 but when I installed this driver my Intel software control panel disappeared from my computer I tried to download the latest older versions 101.6565 and 101.6259 still the same all my game profiles disappeared please help thank you
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DhannielM_Intel
Moderator
602 Views

Hello Alpi,


Thank you for posting in the community. Could you please try downloading the 7-Zip application and use it to extract the executable file of the Intel Arc Graphics driver? After extraction, you should find a folder named "Resources." Inside that folder, there will be another folder called "Extra." Navigate to the "Extras" folder, and you will see an executable file for the Intel Graphics Software. Please try installing it on your system and let me know the results.


By the way can you tell me if what GPU you are using on your system?


Best regards,


Dhanniel M.

Intel Customer Support Technician


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Alpi
Beginner
581 Views

I only found uninstall.exe in this file. Also, the application appears in the Windows control panel, in the uninstall program section, but I cannot find it as an application

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Alpi
Beginner
574 Views

Why ı cannot click intel graphics software button during installing?

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DhannielM_Intel
Moderator
402 Views

Hello Alpi,


It seems there might have been some misunderstanding. I wanted to clarify the process for the driver you downloaded from the Intel website (gfx_win_101.6559).


First, you'll need to extract this executable file using the 7-zip application. Once extracted, you should find a folder named "Resources." Inside this folder, there will be another folder called "Extra." Navigate to the "Extra" folder, where you'll find an executable file for the Intel Graphics Software.


Before installing the Intel Graphics Software, please uninstall any existing version from your Control Panel. After doing that install the IGS alone only.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
352 Views

Hello Alpi,


Have you had a chance to review the information I shared earlier? It clarifies your previous response in this thread. Could you update me on the current situation?


Best regards,


Dhanniel M.

Intel Customer Support Technician


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Alpi
Beginner
335 Views
Hello mister ı solved it thank you for your feedback. I wish you good work.
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DhannielM_Intel
Moderator
295 Views

Hello Alpi,


That's wonderful news! I'm glad to hear that the issue has been resolved. Could you please share the steps you took to solve it? Additionally, did my recommendation assist in any way?


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
171 Views

Hello Alpi,


I hope this message finds you well. I wanted to check if you've had a chance to review my previous reply. Could you please confirm if the issue has been resolved so we can close this inquiry? Your prompt response would be greatly appreciated.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
96 Views

Hello Alpi,


Since I haven't heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Moreover, you can check on this article for further information: Intel® Graphics Software Isn’t Being Installed with Driver


Best regards,


Dhanniel M.

Intel Customer Support Technician


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