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Is the high power-draw for its Arc A-series GPUs in multi-monitor setups really fixed?

philmar
Beginner
1,591 Views

I just build a new PC (i7 13700 & Z790 Gigabyte Elite & 32 GB RAM) with an Arc A750. It is a 2 monitor setup - 2 BenQ monitors It is running driver version 31.0.101.4255

philmar_0-1682869886334.png

According to this TechPowerUp article the issue was fixed with an earlier driver 31.0.101.416.

Yet according to ArcControl it is drawing between 39-44 watts. It never dips below 38W.

philmar_3-1682870700153.png

 

I am not tech savvy, so am I reading the wrong reading? Or does GPU Core power measure something else?

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14 Replies
Andres_Intel
Employee
1,557 Views

Hello philmar,

  

 

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having high power-draw issues with your Intel® Arc™ A750 Graphics, I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions: 

 


  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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philmar
Beginner
1,543 Views

Thanks for your prompt reply.

I will endeavour to download and attach the reports later.

YES, Resizable bar is enabled.

What version of ArcControl do I have....1.66.4728.1

 

At the heart of my question is I fear I lack the proper knowledge to determine what the powerconsumption of the A750 is when it is idle. is that what ArcControl measures with "GPU Core power'?   And do I read the measurement when all microsoft windows are closed? or do i need a specialised systems utility program to measure this? Something like TechPowerUp GPU-Z?

philmar_0-1682991899253.png

 

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Andres_Intel
Employee
1,523 Views

Hello philmar,

 


Thank you for your response, all the information provided has been really helpful.


I appreciate for letting me know that you will share the report later. I will wait for it to continue with the troubleshooting.

  


Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
1,487 Views

Hello philmar,

 


Were you able to check the previous post?  

Let us know if you still need assistance.

 


Best regards,


Andres P.  

Intel Customer Support Technician


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philmar
Beginner
1,453 Views

Here is one of the reports

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philmar
Beginner
1,453 Views

Here is the second report

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Andres_Intel
Employee
1,413 Views

Hello philmar,

 

 

Thank you for your answer, it has been very helpful.



To continue with the troubleshooting please follow the steps below:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 



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Andres_Intel
Employee
1,353 Views

Hello philmar,

 


Were you able to check the previous post?

Let us know if you still need assistance.

 


Best regards,  


Andres P.  

Intel Customer Support Technician


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Carlos_L_Intel
Employee
1,299 Views

Hi @philmar,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician.



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philmar
Beginner
1,290 Views

Close the thread.

 

I updated the graphics driver to version 31.0.101.4314 but that did not solve the issue. In fact the new driver install caused boot times to increase.

I have given up at this juncture. I do not plan on installing any beta versions of the drivers.

Also not interested in any solution that involves updating my bios until a new bios version is released that addresses a need. I read the features of the new bios update and they were of no importance to me. I prefer not to fix things that are not broken. Until new drivers are developed and motherboard bios updates that are beneficial to me are released I will just turn my pc off when not in use. Luckily I don't live in an area where electricity is expensive.

 

But thanks for all of your help!

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Carlos_L_Intel
Employee
1,252 Views

Hi @philmar,


Thank you for your post. I completely understand your concerns. We would like to let you know there is no ideal target for power draw at Idle for the GPU, but we can configure ASPM settings in BIOS and Windows to improve utilization. Please refer to this article:


 

 We are constantly optimizing the firmware/drivers to improve performance so keep updating them as they become available.



Best regards, 


Carlos L.  

Intel Customer Support Technician.



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DeividA_Intel
Employee
1,157 Views

Hello philmar, 


 

After checking your thread, I would like to know if you need further assistance. 


If so, please let me know. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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philmar
Beginner
1,128 Views

I am NOT in need of further assistance.

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DeividA_Intel
Employee
1,100 Views

Hello philmar, 



Thanks for the confirmation. I will proceed to close this thread, however, you can open a new one in case you need further support or if you face any issues with our products.



Regards,  

Deivid A.  

Intel Customer Support Technician 


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