Is the high power-draw for its Arc A-series GPUs in multi-monitor setups really fixed?

[philmar]

I just build a new PC (i7 13700 & Z790 Gigabyte Elite & 32 GB RAM) with an Arc A750. It is a 2 monitor setup - 2 BenQ monitors It is running driver version 31.0.101.4255

According to this TechPowerUp article the issue was fixed with an earlier driver 31.0.101.416.

Yet according to ArcControl it is drawing between 39-44 watts. It never dips below 38W.

I am not tech savvy, so am I reading the wrong reading? Or does GPU Core power measure something else?

[Andres_Intel]

Hello philmar,

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having high power-draw issues with your Intel® Arc™ A750 Graphics, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• What is the Intel® Arc™ Control installed?
• Is the Resizable Bar enabled?
• Does it happen while running apps or when the graphics card is idle? If so, which apps?
• Download, run, save and attach the report for the following tools: 
  • Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store. 
  • Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,  

Andres P. 

Intel Customer Support Technician 

[philmar]

Thanks for your prompt reply.

I will endeavour to download and attach the reports later.

YES, Resizable bar is enabled.

What version of ArcControl do I have....1.66.4728.1

At the heart of my question is I fear I lack the proper knowledge to determine what the powerconsumption of the A750 is when it is idle. is that what ArcControl measures with "GPU Core power'?   And do I read the measurement when all microsoft windows are closed? or do i need a specialised systems utility program to measure this? Something like TechPowerUp GPU-Z?

[Andres_Intel]

Hello philmar,

Thank you for your response, all the information provided has been really helpful.

I appreciate for letting me know that you will share the report later. I will wait for it to continue with the troubleshooting.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello philmar,

Were you able to check the previous post?  

Let us know if you still need assistance.

Best regards,

Andres P.  

Intel Customer Support Technician

[philmar]

Here is one of the reports

[philmar]

Here is the second report

[Andres_Intel]

Hello philmar,

Thank you for your answer, it has been very helpful.

To continue with the troubleshooting please follow the steps below:

• Update graphics driver to version 31.0.101.4314. For guidance, How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11.
• If the issue persists, update the graphics driver to the BETA version 31.0.101.4335.
• Update the BIOS to version F6c on Gigabyte Support. For installation steps, you can contact them.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello philmar,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,  

Andres P.  

Intel Customer Support Technician

[Carlos_L_Intel]

Hi @philmar,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

Carlos L. 

Intel Customer Support Technician.

[philmar]

Close the thread.

I updated the graphics driver to version 31.0.101.4314 but that did not solve the issue. In fact the new driver install caused boot times to increase.

I have given up at this juncture. I do not plan on installing any beta versions of the drivers.

Also not interested in any solution that involves updating my bios until a new bios version is released that addresses a need. I read the features of the new bios update and they were of no importance to me. I prefer not to fix things that are not broken. Until new drivers are developed and motherboard bios updates that are beneficial to me are released I will just turn my pc off when not in use. Luckily I don't live in an area where electricity is expensive.

But thanks for all of your help!

[Carlos_L_Intel]

Hi @philmar,

Thank you for your post. I completely understand your concerns. We would like to let you know there is no ideal target for power draw at Idle for the GPU, but we can configure ASPM settings in BIOS and Windows to improve utilization. Please refer to this article:

• https://www.intel.com/content/www/us/en/support/articles/000092564/graphics.html

 We are constantly optimizing the firmware/drivers to improve performance so keep updating them as they become available.

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[DeividA_Intel]

Hello philmar, 

After checking your thread, I would like to know if you need further assistance. 

If so, please let me know. 

Regards,  

Deivid A.  

Intel Customer Support Technician  

[philmar]

I am NOT in need of further assistance.

[DeividA_Intel]

Hello philmar, 

Thanks for the confirmation. I will proceed to close this thread, however, you can open a new one in case you need further support or if you face any issues with our products.

Regards,  

Deivid A.  

Intel Customer Support Technician