I have an ASUS X75A that I recently upgraded to Windows 10 Pro. Everything appears to be working properly with the exception of the video adapter. When attempting to install the Intel HD 4000 Graphics driver it appears to proceed with installation successfully with a request to complete the installation with a reboot. Upon rebooting the laptop, the ASUS logo on the loading screen then the screen goes dark but still illuminated.
In order to have any visual I must use an external display with an HDMI cable. The primary laptop monitor goes completely dark as all video and audio goes to the external monitor. Removing the external HDMI does not allow the laptop to revert to using the internal monitor or sound.
The only way for me to use the internal laptop monitor is to rollback the driver to the default Microsoft Display Adapter. I have tried the recommended version of the driver from the ASUS website. I have also attempted using the latest version of the driver provided on Intel's website but to no avail. The BIOS is updated to the latest; I have tried adjusting all settings within BIOS as well but no change.
Any ideas what might be causing the driver to disable the laptop monitor and only allow the use of an external monitor? It appears only one monitor can be active at a time and it is only the external monitor with the most up-to-date graphics driver installed.
OS Name: Microsoft Windows 10 Pro
System Model: ASUS X75A