Re: Is there an ICH6R Controller Update Compatibile with 500GB Drive Capacities and Windows 7?

idata · ‎11-24-2009

Hi,

I'm trying to install a Western Digital RE3 500GB SATA Drive on to the System but the Latest Version 2.15A of the 786C1 Bios is listing the drive at 0.0 MB and Win7 doesn't see the drive at all. I'm trying to install Win7.

The WDC Site recommends that I contact my motherboard manufacturer, so I'm following their recommendation and posting my request for a DC7100 SATA Driver for a WDC RE3 Drive here.

I've been to the Intel site and there doesn't seem like there is a proper Windows 7 Update for the ICH6R Controller since the Intel® 82801 FB/FR I/O controller has been discontinued.

I want to download the Intel® Matrix Storage Manager Floppy Configuration Utility dated 7/2009 from the Intel site, but I need confirmation from HP Support that this utility will work with a DC7100 with he Latest Version 2.15A of the 786C1 Bios for a Win 7 install

Any assistance, insights, or leads in reply would be extremely helpful and appreciated.

idata · ‎11-24-2009

[Tuesday, November 24, 2009 7:13 AM] -- Automatically generated message:

A Support specialist, Deepak R has been assigned to your case.

[Tuesday, November 24, 2009 7:13 AM] -- Automatically generated message:

For reference, your Case ID is 4607023260

[Tuesday, November 24, 2009 7:13 AM] -- Deepak R says:

Hello Lorenzo, thank you for contacting HP e-Solutions. My name is Deepak and I see you have a question regarding your desktop unit. Please give me 2 minutes to review your records. Thank you.

[Tuesday, November 24, 2009 7:14 AM] -- Deepak R says:

How are you doing today?

[Tuesday, November 24, 2009 7:14 AM] -- Lorenzo Bonado says:

fine just frusreated with a win7 install 🙂

[Tuesday, November 24, 2009 7:14 AM] -- Deepak R says:

Oh okay.<span style="font-family: "Tahoma","sans-serif"; color: black;...

idata · ‎11-25-2009

The BIOS vs. HDD Issue Quote: Originally Posted by Fly135s from http://www.sevenforums.com/drivers/41540-there-ich6r-update-compatibile-w-500gb-drive.html# post403864 http://www.sevenforums.com/drivers/41540-there-ich6r-update-compatibile-w-500gb-drive.html# post403864 http://www.sevenforums.com/drivers/41540-there-ich6r-update-compatibile-w-500gb-drive.html# post403620 I have a Dell Dimension 8400 that uses the ICH6R controller but it is the Intel 925XE Express chipset. Are you sure it's the ICH6R controller? I have 2 WD 640GB Caviar Black drives operating in a RAID 1 mirror config on Win 7 Pro 32 bit. Sounds like you need a BIOS update which HP may or may not have. If the HP tech was telling the truth then maybe they didn't update their BIOS to support drives larger than 250GB. However, that doesn't sound right. My Dell is almost 5 years old, the BIOS is probably 3 or 4 years old. I would suspect a drive problem myself. Does it work in other systems? Don't waste your money on another controller card until you figure that out.

Thanks for the insight. I am suspecting the latest HP developed BIOS installed can't handle drives >250GB. Thanks for the insight on the ICH6R though. It may be a combination of the BIOS and the 915GL Chipset I have.