Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Issue with my graphics driver installation

Ryder1
Beginner
952 Views

My pc switched from windows 10 pro to enterprise and with this switch a lot of files were misplaced and everything was thrown out of balance, the graphics card for the pc changed from Intel UHD to Microsoft basic display.... I downloaded the Intel UHD driver from the intel driver download page and during installation, it failed saying this.... Please what can i do?this is the error message that was shownthis is the error message that was shown

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Jocelyn_Intel
Employee
915 Views

Hello, @Ryder1  

 

Thank you for posting on the Intel® communities. I will gladly assist you here. 

 

What is the processor's model? 

What is the model of your laptop? If it is a Desktop PC, please provide the motherboard model. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
891 Views

Hello, @Ryder1    

 

I hope you are great. 

 

I am checking this thread and I would like to know if you were able to review the previous post.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
795 Views

Hello, @Ryder1    

 

I hope you are doing great. 

 

As we have not heard back from you, we will proceed to close this thread now. I hope you could see my last post. 

 

If you need any further assistance with other matters, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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