Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20829 Discussions

Issues with driver versions later than 4577 running csgo

C-ZJ
Beginner
596 Views

Intel arc unique driver, in the version before 4577 never had the problem of csgo screen stuck, but in the driver version after 4577 all the game screen stuck and can only be forced to close the situation, forced exit steam will prompt components error

0 Kudos
3 Replies
Andres_Intel
Employee
543 Views

Hello C-ZJ,

  

 

Thank you for posting on the Intel®️ communities. I know how frustrating can be when CSGO gets stuck, I will be happy to help you.  

 

Before starting with the troubleshooting steps, please answer the following questions:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
517 Views

Hello C-ZJ,

 

 

Were you able to run Intel® (SSU)?   

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
486 Views

Hello C-ZJ,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P.   

Intel Customer Support Technician 


0 Kudos
Reply