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Beginner
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Just got the new Graphic Commande Center via Windows update for my dell xps 9570. I was browsing the command center but I don't find the color gamut option that I had in old graphic control pannel. See screenshot enclosed. Where to find the option ?

Inkedcolor gamut intel control pannel en_LI.jpg

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Moderator
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MOliv46, Thank you for posting in the Intel® Communities Support.

 

In order for us to provide the most accurate assistance to your inquiry, please provide the complete model of the Intel® Procesor that you are using?

 

Any questions, please let me know.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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My processor is an intel i7 8750h with a uhd630 graphic chipset

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Moderator
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MOliv46, Thank you very much for providing those details.

 

The Color Gamut feature should be available in the Intel® Graphics and Command Center for Intel® 9th generation Processors and older, just like the unit that you have which is an 8th generation Intel® Processor, but this is as long as the YCbCr feature is not available in there.

Please access the Intel® Graphics and Command Center and verify if the YCbCr feature is in there, if it is there, that is the reason why the Color Gamut feature is not showing.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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Well, just have brightness rgb option / contrast rgb option / hue setting / saturation settings. in color control pannel

Can't find an YCbCr feature available on the app for sure

 

intel graphic color options.jpg

 

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Moderator
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MOliv46, Thank you very much for letting us know that information.

 

We will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello MOliv46, I just wanted to provide an update on this case.

 

Just to let you know, we are still working on this matter, I tried to replicate the issue in our Intel® lab and I am getting basically the same options that you are seeing, so we will continue with our research on this topic:

 

 Color Gamut I.PNG

 

Color Gamut II.PNG 

Could you please provide the SSU report so we can check further details about your platform:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

To attach the report, once you choose "reply" select the "clip" icon on the lower-left corner.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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Beginner
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Sure, here you go.

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Moderator
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Hi everyone,

 

I would like to confirm that this has been reported to the development team that owns Intel Graphics Command Center, and work to add this feature will pick up soon.

The only down side is that we do not have an ETA for implementation of it yet, so all we can do for now is wait.

 

Thank you for taking the time to report this issue to us.

 

Best Regards,

Ronald M.

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Beginner
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Thanks for the update, good to know the issue has been addressed.

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