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Lastest driver - Intel(R) HD Graphics 530 - unstability of my screen

DDavi45
Débutant
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Hi!

I have some issues with my graphic card. My screen is not very stable and I wondering if you have another driver to improve the stability.

I run on:

Dell XPS 15

i7-67000HQ CPU at 2.60GHz

WIN10 64 bits

Intel(R) HD Graphics 530 (driver: 20.19.15.4474)

NVIDA GeForce GTX 960M 2Go

4K laptop screen - touch screen

Do you need more information? What can I do to improve my screen stability?

Thanks,

David

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4 Réponses
idata
Employé
713 Visites

Hi David.Perreault,

 

 

Could you please tell me which applications are having issues? Let me know if you get the same issue while using the tested drivers provided with Dell support website. Also, add the full model of your PC and current BIOS version.

 

 

Dell support website:

 

http://www.dell.com/support/home/us/en/04 http://www.dell.com/support/home/us/en/04

 

 

I would appreciate if you can fill out our sticky note.

 

/thread/77761 https://communities.intel.com/thread/77761

 

 

Regards,

 

Mike C

 

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DDavi45
Débutant
713 Visites

Hi Mike C,

Thanks for your answer!

I have issues with everything, to beginning from the end. It's not a program or an application, it's all information displayed on my screen.

I downloaded all Dell drivers and did all the updates. I tried Intel drivers and Dell drivers old and new and I got the same problem. My computer is a Dell XPS 15 9550 and BIOS 1.2.13.

Thanks,

David

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idata
Employé
713 Visites

Hi David.Perreault,

 

 

Thank you for your update. I would need more details of your system configuration plus current display resolution.

 

 

Please fill out our sticky note. Send me pictures of your display with the issues.

 

 

I would appreciate if you can fill out our sticky note.

 

/thread/77761 https://communities.intel.com/thread/77761

 

 

Regards,

 

Mike C

 

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idata
Employé
713 Visites

Hi David.Perreault,

 

 

I am following up on your case. Let me know if you still need assistance.

 

 

Mike C

 

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