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MS Surface Pro 4 i5-6300U
using Windows 10 v 1511 build 10586.17
with graphics driver Intel(R) HD Graphics 520 Version: 20.19.15.4326 [11/20/2015]
flickering issue resolved, BUT...
Since inception on Oct 26, 2015 --- 41 days,
Microsoft's Windows 10 Maps App - based on bing.com/maps information - based on HERE.com information
has graphics problems. (no roads are shown on the basic "Roads" view)
They say they are working on a driver solution with Intel.
IS THIS TRUE?
ARE THEY WORKING WITH YOU ON A SOLUTION?
ARE THEY BLAMING YOU TO SOLVE THEIR OWN ISSUES?
IS A GRAPHICS DRIVER UPDATE IMMINENT?
ARE THERE ANY CONFLICTS or UPDATES TO THE VERSIONS LISTED ABOVE?
Thank you for any information that you can provide!
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- Intel® HD Graphics
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btreece I have an update on this case.
Intel is currently working with Microsoft on testing and fixing this issue; however, I still do not have an estimate because the fix for this problem will not be available for several weeks. Please keep checking the https://downloadcenter.intel.com/ Intel® Download Center for further driver releases.
Regards.
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Hello btreece.
In this particular case I would recommend to discuss this matter with Microsoft they would be able to provide more information about this solution, from our support level we do not have that information available and the best thing to do is to this discuss this type of information with them.
Regards,
Amy.
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btreece I have an update on this case.
Intel is currently working with Microsoft on testing and fixing this issue; however, I still do not have an estimate because the fix for this problem will not be available for several weeks. Please keep checking the https://downloadcenter.intel.com/ Intel® Download Center for further driver releases.
Regards.
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Amy,
Hope that you have a good holiday! Christmas, 12/25/2015, will represent
Day 60 Issue Not Solved
affecting only Intel Integrated HD Graphics 515, 520, 530, 540 cards.
Road names show, but no roads showing in roads view.
In a reply to my original post on December 8, you said that it would take several weeks. It has now been 60 days of this issue as well as several weeks since the 8th of December.
Can you give any information of an anticipated fix date prior to the holidays?
Thanks!
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Hello:
This is still under investigation, like mentioned before I do not have an estimate. Please keep checking the https://downloadcenter.intel.com/ Intel® Download Center for further driver releases.
Regards.
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Hello, btreece:
There is new driver version available https://downloadcenter.intel.com/download/25663/Graphics-Intel-HD-Graphics-Driver-for-Windows-8-1-10-for-Intel-Compute-Stick-STK2M-x-64CC Download Graphics: Intel® HD Graphics Driver for Windows 8.1*/10* for Intel® Compute Stick STK2M[x]64CC, please give it a try.
See here for the Read Me: https://downloadmirror.intel.com/25663/eng/GFX_15.40.16.4364_readme.txt https://downloadmirror.intel.com/25663/eng/GFX_15.40.16.4364_readme.txt
Regards,
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