Low FPS intel Iris

[Atticus]

My specs are:
16GB of ram
I5 12th gen 1235U
Intel iris Xe IGPU, before my laptop only had 8GB of ram and the IGPU used to be displayed as Intel UHD graphics, now that i've upgraded to 16GB of ram it started to be displayed as Intel Iris Xe graphics, first time after the hardware change i launched Assassins Creed black flag and it ran smoothly on mid-high settings at 45-50 fps, now that i've updated the driver to the lastest update it runs at 35fps at most, it is very frustrating, how can fix this issue ?

[Earl_Intel]

Hi Atticus,

Thank you for posting in the communities!

To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:

• May I know the exact make and model of your laptop?
• What graphics driver version did you download that's encountering this issue?
• What is the previous graphics driver that was working fine before?
• What digital gaming platform did you download Assassin's Creed Black Flag? Steam or Ubisoft?

We will be able to go forward with the following step and try to address the problem you are having once we receive this information. In order to give you the best assistance possible, your participation is crucial.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Atticus,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Atticus,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician