Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
17549 Discussions

Memory leak while installing driver versions 30.0.100.9667 and 30.0.100.9684

RonaldM_Intel
Moderator
5,182 Views

Intel has been notified of a potential memory leak that occurs when trying to install Beta driver 30.0.100.9667 or Production driver 30.0.100.9684, it appears it might occur on Windows 21H1 (a.k.a. build 19043 and newer).

 

NOTE: If you already installed any of these drivers successfully then do not worry as this issue might only show up during the driver installation process.

 

We are investigating this issue now, and as soon as we have more details we'll post them in this thread.

 

Similar threads about this:

https://community.intel.com/t5/Graphics/Memory-leak-while-trying-to-install-Intel-Graphics-BETA-Wind...

https://www.reddit.com/r/intel/comments/ol0p7a/the_new_intel_driver_installer_is_broken_deadlock

 

Thank you for your patience!

 

Best Regards,

Ronald M.

1 Solution
Gabriela_Intel
Moderator
4,539 Views

Hi folks! The driver package for 30.0.100.9684 has been replaced with an updated installer so the issue should be resolved now. To receive the fix, simply download and re-install 100.9684 from the Download Center.

View solution in original post

9 Replies
Faeronis
New Contributor I
5,063 Views

Successfully installed driver from command line:

1) download .zip with driver and unpack it in C:\1 so Installer.exe must be located in C:\1

2) run this command line from Windows Terminal/PowerShell:

 

cd c:\1

./installer -b -o -s -f

 

If you want to run it from old command line cmd.exe type this line by line:

 

c:

cd \1

installer -b -o -s -f

 

3) computer will reboot after some time

TJTang
Beginner
4,877 Views

Did not upgrade the driver. 

I opened a command prompt and changed directories to where where the installer was. I ran the installer -b -o -s -f. Got the message from MS about install anyway and did that. The system rebooted after awhile and the driver was still the older driver. I have attached pictures. 

Anyone have any other ideas. I have been dealing with this for days and the first say was 6 hours because I thought it was my PC at first. 

 

TJTang
Beginner
4,771 Views

It worked so far, I will have to see what happens when there is an update. Thank you very much. 

Gabriela_Intel
Moderator
4,540 Views

Hi folks! The driver package for 30.0.100.9684 has been replaced with an updated installer so the issue should be resolved now. To receive the fix, simply download and re-install 100.9684 from the Download Center.

Hossain_Aryan65
New Contributor I
4,480 Views
Hello Gabriela !! Thanks for resolving the issue. I finally installed the latest graphics driver on my system- version 100.9684 and it installed properly. Thanks for notifying me. Good work and much appreciated 💚💛💗💖💝
hmi
Beginner
4,464 Views

yes, working now, very good !!!

Thanks

 

hmi

i5_1035G1_Sat24
4,277 Views

I have already installed version .9684 before Intel updated the installer. Do I have to again install the same driver version with the updated installer ? I didn't noticed any problems so far, but just asking to confirm as you have written "re-install 100.9684" on your post. 

Ernesto1
Beginner
3,712 Views

i have gone through the same thread and searching for the solution

Reply