I have a laptop w/ a UHD Graphics 620 card and was wondering if I could use a secondary display w/ 3440x1440 without compromising image quality? Using the monitor for music production VSTs/apps, movies and viewing multiple spreadsheets, docs and the like. Thanks!
What kind of laptop do you have, and what video outs do you have (vga, dvd, hdmi, dp, usb-c)?
Best to download, run, and attach the results of this utility. Then, an Intel support engineer can assist you.
I also have the same question:
I have a Lenovo x1 carbon with a uhd 620 intel graphics chipset.
Now I want to use a 3440x1440 secondary screen (Samsung S34J55). Currently I am connecting it via HDMI, but it doesn't seem to work properly as there is a lot of cursor lag.
Why is that? Better to switch to displayport?
Mouse lag can occur if the refresh rate on your built-in monitor and external monitor is different or much higher. What are the refresh rates currently set on your displays?
We also recommend:
1. User Original Equipment Manufacturer (OEM) drivers only since OEMs usually customize their systems.
2. Your Intel® Graphics Controller supports the configuration you are using (Built-in display and external monitor)
3. This may also occur if you are using a wireless mouse? Is it wired or wireless? Please provide the model.
4. You can also use DisplayPort* and test the performance of your configuration. If the issue occurs while gaming, using DisplayPort* is recommended, but it depends on what you are running.
Intel Customer Support Technician
Under Contract to Intel Corporation
Kind the same question.
I have a laptop w/ Intel UHD Graphics 620 card and i'm using a Monitor 32:9 (3840x1080).
Sometimes while playing League of Legends the monitor has flicker issues.
Does the display compromise de image quality due to graphics card?