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Monitor saying out of signal

Dulmeth
Beginner
795 Views

Hey

I installed new SSD for my hp laptop. So Windows also reinstalled, but after it when I connect my laptop to monitor (because laptop's display was cracked!) my monitor showing "input range is out of signal, please set the resolution to 1280x1024 ". so I get in to the safe mode and uninstall the graphic driver, after it my problem was solved but I running on microsoft basic display adapter. so my graphics gone low. At least I can't use night light on windows. 

So I tried to reinstall my graphic driver again but after that my monitor again showed out of signal error. I tried lot of ways but my problem is not solved yet. please help me to fix this issue.

model : HP Laptop 15-da2000tu

processor : i3-10110U

previous graphics : Intel UHD graphics 2GB

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3 Replies
Jose_Intel
Employee
770 Views

Hello @Dulmeth

 

Thank you for posting on the Intel️® communities.

 

I understand you are trying to fix this graphics issue. Please check this:


·       Set the monitor to the recommended resolution and the refresh rate to the standard 60Hz. If the issue persists, install pending display driver updates to resolve the problem.

·       Check compatibility of monitor. (If possible, test another monitor).

·       Update the new graphics drivers. Intel® 7th-10th Gen Processor Graphics - Windows*

 

Best regards,

Jose B.

Intel Customer Support Technician


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Dulmeth
Beginner
750 Views

Thanks for replying.

but I fixed it by remote my pc with other.  

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Jose_Intel
Employee
735 Views

Hello Dulmeth


Thank you for your reply.


We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.   


Best regards,

Jose B.

Intel Customer Support Technician


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