Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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My HTPC always starts up in 3840 x 2160, even when 1920 x 1080 is set in display settings which is preventing me watching 3D content. The 3D options on the TV are greyed out. My receiver sees it as purely a 4k source.

pcons5
Beginner
949 Views

How can i change it to boot up in 1080p so that my receiver will recognise it the 3D signal?

 

STR DN1080 Sony receiver Windows 10 Panasonic TV Intel HD 630 graphics

 

I have now solved this. I went into advanced display settings and change the resolution from 1920 x 1080 29hz which was the Intel default, to 60 hz and hey presto!

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AlHill
Super User
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Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

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pcons5
Beginner
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n_scott_pearson
Super User
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This is a good question! The driver is going to default to whatever native resolution is reported in the EDID data coming from the monitor.

 

Have you tried opening the Intel Graphics Command Center and creating your own Custom Resolution for this monitor? Open the app, click on the Display button in the left-hand bar and then click on the Custom button (on the right, beside the Resolution Value selector). This opens a dialog that allows you to set the values desired.

 

Hope this helps,

...S

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pcons5
Beginner
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I looked at doing this, but wasn’t sure it would work. Thanks I’ll give it a spin. I’ll talk to Sony today and hopefully they’ll give me a more practical solution.

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pcons5
Beginner
880 Views

Didn’t work sadly, added the custom resolution, selected it from desktop drop down, yet it still booted as 3460.

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n_scott_pearson
Super User
880 Views

Did you power cycle or disconnect monitor to ensure that it starts from the base state​?

...S

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pcons5
Beginner
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Yes today I unplugged everything and repowered, changed cables and ports to no avail. With 1080p set on the desktop, each time I plugged it in the tv it was detected as 3840, infuriating!

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