My Intel arc a580 isnt displaying an image.

[JoshuaCh]

I've got a b450m Pro max motherboard, ryzen 5 5500 cpu and 16gb ddr4 ram. I'm not getting any image and can't install the drivers because of it. The pcie slot does work as I've tested other graphics cards. I've enabled Resizable bar. I've tried resetting my bios but no luck.

[JeanetteC_Intel]

Hello JoshuaCh,

Thank you for posting in Intel Communities.

We would like to know more about your system details to fully understand where the issue truly lies. We highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

1. Scan: Check the box Everything.
2. Click Scan.
3. Review: When finished scanning, click Next.
4. Click Save.

We will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello JoshuaCh,

Were you able to check the previous post?  

Let us know if you have any questions. 

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello JoshuaCh,

We have not received any response in the past few days. We will now proceed in closing this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

Jeanette C.

Intel® Customer Support Technician