My games machine crash's with every game

[Green_as]

I built a games machine, and while not happy with arc everything worked. Later however and increasingly every game began to crash. Reinstalls and problem solving later, including a ram conflict I didn't know I had, and under windows 10 it lasted longer, but still crashed. back to Win 11. clean install resize bar set, no known file problems. The game crashed quickly as usual.

Went straight to settings put RDH on, no response, but setting RGB suddenly I was back in the game at the point it crashed, and able to got on a little longer before crashing again. These crash's have no warnings. they close to desktop, just like closing a window. Steam catches it later and windows is developing a real dump file and error reports don't show a clue as to the 'problem' it's shutting for, but there are a lot of error reports through the system. Point being, this seems software sided. While the windows popping back into existence at the precise point it quit, seems like a very good clue, (and that it might be related to Arc a770 drivers/support software).

Thought this might be very useful, so decided to share. (For Intel to work it out.)

[Andres_Intel]

Hello Green_as,

Thank you for posting on the Intel®️ communities. I understand that you are having crashing issues with different games with your Intel® Arc™ A770 Graphics (16GB), I will be more than happy to assist you.  

In order to enhance comprehension of the circumstances, kindly respond to the following inquiries:

• Is the graphics card an Intel Branded Card or is it form another brand?
• Provide a list of games you have this issue with.
• To know your software and hardware information, run and attach the report for the Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows. 

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Green_as,

Were you able to run the report for the Intel® SSU to check your system environment?   

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello Green_as,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician