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arc a750 too hot ig

Emirhan1
Beginner
1,650 Views

i have ryzen 5 5500/intel arc a750 while i play ranch simulator lastest version with low settings my graphics card temperature 70 celsius and if i go high sett it goes to 90. is it normal? when i close everyting in my pc it stays 55(my drivers up to date)

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Hugo_Intel
Employee
1,595 Views

Hello Emirhan1


Thank you for posting on the Intel Communities. I know high temperatures can be a cause for concern so I will be happy to help you with this one.


First, I would like to know if only this game is causing this issue, the threshold for Arc is 90C, and if the issue happens with any game it might be a hardware problem but if it is only this game it could be a game optimization issue. Also, make sure your fans are spinning, monitor their RPM, and let us know how much RPM you see you can check it from the Arc Control main interface or overlat with (ALT+O).


The following is extracted from the game website from STEAM, you can check it here, and it might be worth trying since the developer informs it can cause overheating:

Limit framerate or settings if game crashes during gameplay

"If you have the games settings to their max and without limits, the game will use as many resources as possible, this can cause crashes if these resources change or are pushed too much (Overheating etc)

If you find the game is crashing randomly or after a period of time, try turning on the FPS limiter to 60fps or a suitable frame rate. V-sync can also help limit resource usage as well. You can also lower some settings to get better frame rates and stability"


Based on the above the most important for this game would be to limit the frame rate and use vsync to limit resources.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Emirhan1
Beginner
1,636 Views

idk what happened but now it ups 80 at low settings

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Hugo_Intel
Employee
1,596 Views

Hello Emirhan1


Thank you for posting on the Intel Communities. I know high temperatures can be a cause for concern so I will be happy to help you with this one.


First, I would like to know if only this game is causing this issue, the threshold for Arc is 90C, and if the issue happens with any game it might be a hardware problem but if it is only this game it could be a game optimization issue. Also, make sure your fans are spinning, monitor their RPM, and let us know how much RPM you see you can check it from the Arc Control main interface or overlat with (ALT+O).


The following is extracted from the game website from STEAM, you can check it here, and it might be worth trying since the developer informs it can cause overheating:

Limit framerate or settings if game crashes during gameplay

"If you have the games settings to their max and without limits, the game will use as many resources as possible, this can cause crashes if these resources change or are pushed too much (Overheating etc)

If you find the game is crashing randomly or after a period of time, try turning on the FPS limiter to 60fps or a suitable frame rate. V-sync can also help limit resource usage as well. You can also lower some settings to get better frame rates and stability"


Based on the above the most important for this game would be to limit the frame rate and use vsync to limit resources.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Emirhan1
Beginner
1,573 Views

hello Hugo

 

thank you for helping me.

 

i shouldnt post my issue before try another game, i think it was a game optimization issue. i tried game called teardown with max settings and i saw 70C max and 0 lag. you can close this thread (i dont know how to do it if i can)

with thanks,

 

Emirhan C.

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Hugo_Intel
Employee
1,565 Views

Hello Emirhan1


Thank you for letting us know. If the issue as you mentioned does not happen in other games it would seem to be a game optimization problem as you pointed out and since they also mention it on their Steam page it could be the game needs some updates. We will be closing the thread following your request, however, if you need further assistance feel free to open a new topic.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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