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I want to play stretched resolution in my games such as fortnite and pubg
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Hello BBot0,
Thank you for posting on the Intel® Communities.
Could you please let us know the driver version you are running? Please go to Device Manager> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
Let us know your computer model.
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
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Thank you so much for your response. Here are the anwsers. Driver version 25.20.100.6472. Computer model number- Hp ProBook 450 G5
Best regards
Noah
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Are you able to set the resolution in the game?
Try setting your resolution in NVIDIA panel.
Try with the driver from your computer manufacturer: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g5-notebook-pc/17047142/swItemId/ob-222455-1
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
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Thank you for your response. My NVIDIA panel does not have the option of display. Only: Adjust image settings with preview, manage 3D settings, Set PhysX Configuration. And i downloaded the driver you sent me. And it still does not show Custom Resolutions.
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The driver provided is from your computer manufacturer. You can try using a generic one from our site: https://downloadcenter.intel.com/download/28515/Intel-Graphics-Driver-for-Windows-10?product=126789 Once installed, download the Intel Graphics Control Panel from the Microsoft Store.
1. Are you able to set the resolution in the game?
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
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If you need further assistance let us know.
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
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I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question.
Amy C
Intel Customer Support Technician
Under Contract to Intel Corporation
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I'm so sorry I did not respond for the past week. I had tech support come over to my house to fix my cracked laptop screen. And I asked him why I could not get custom resolutions. He said you have a degraded laptop. And I asked if there is any way I can get custom resolutions. And he responded with No. But thank you for your help and time.
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Hello BBot0,
Thank you for your feedback. It is highly appreciated.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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