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NUC X15 LAPKC71E, guidance or video tutorial needed for screen replacement

FnW
Beginner
418 Views

Hi there,

 

The screen is broken and stop working on my NUC X15, reached out to local Intel support and learned that interactive support on this discontinued product had stopped, the retailer that sold me this laptop doesn't provide any reparation support either. 

 

I had no choice but bought a replacement screen, but before DIY on this, I'd like to check if there is any guidance or video tutorial avaiable out there, checked Youtube and found nothing, Google didn't bring up anyting either.

 

End up here to see if any luck.

 

Regards

Frank

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ArchieD_Intel
Moderator
361 Views

Hi FnW,

 

Thank you for the update. I will check this and will get back to you once I have the information. Thank you for your patience and understanding.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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FnW
Beginner
328 Views

Hi, Archie D.

 

Thanks for the quick response.

 

I need my laptop to get some urgent work done, so I had managed to replaced the X15's screen last night, it's now working as reliable as it was.

 

Care needs to be taken when removing the broken screen and installing the replacement as well, I messed up with the glue tape and eventually with some luck get the job done. If anyone here needs some information for doing the same job, please let me know.

 

Thank you for chiming in anyway. 

 

Regards

Frank

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ArchieD_Intel
Moderator
293 Views

Hi FnW,

 

I've sent an email to your active email address for the information I gathered Please check both your Inbox and Spam folder for my email, and once received, kindly acknowledge it. 


Best regards,

 

Archie D.

Intel Customer Support Technician


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