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No DVI or HDMI output - ga-z68ma-d2h-b3 intel i5 HD3000

idata
Employee
3,715 Views

Can anyone help? I bought a Gigabyte ga-z68ma-d2h-b3 motherboard and an Intel i5 2500k (HD3000) to upgrade my old HTPC but I can't use the DVI or HDMI when Windows completes its boot.

I can use hdmi and DVI to see POST & BIOS, and the Windows 7 boot graphics, but when Windows finally loads I lose signal....very frustrating and its forcing me to use my VGA connection on my TV (looks terrible).

I really don't want to buy a video card as I don't have lot of room (its a Micro ATX board and I already have 2 x tuners in the PCI Express slots so its a bit crampt).

I have tried all graphics drivers from both Gigabyte and Intel (old and new!), set the resolution at 800 x 600 & 1024 x 768, updated system BIOS to latest and I'm still no-where.

Please help!

Intel(R) HD Graphics 3000

 

Report Date: 8/2/2011

 

Report Time[hr:mm:ss]: 20:47:58

 

Driver Version: 8.15.10.2418

 

Operating System: Windows 7 Service Pack 1(6.1.7601)

 

Default Language: English (Australia)

 

DirectX* Version: 10.1

 

Physical Memory: 3503 MB

 

Minimum Graphics Memory: 64 MB

 

Maximum Graphics Memory: 1559 MB

 

Graphics Memory in Use: 205 MB

 

Processor: x86 Family 6 Model 42 Stepping 7

 

Processor Speed: 3292 MHz

 

Vendor ID: 8086

 

Device ID: 0112

 

Device Revision: 09

 

* Processor Graphics Information *

 

Processor Graphics in Use: Intel(R) HD Graphics 3000

 

Video BIOS: 2111.0

 

Current Graphics Mode: 1440 by 900

 

* Devices Connected to the Graphics Accelerator *

 

Active Monitors: 1

 

Non Active Digital Televisions: 1

 

* Monitor *

 

Monitor Name: Generic PnP Monitor

 

Display Type: Analog

 

Gamma Value: 2.2

 

DDC2 Protocol: Supported

 

Maximum Image Size:

 

Horizontal: 16.14 inches

 

Vertical: 10.24 inches

 

Monitor Supported Modes:

 

640 by 480 (75 Hz)

 

640 by 480 (60 Hz)

 

640 by 480 (72 Hz)

 

720 by 400 (70 Hz)

 

800 by 600 (72 Hz)

 

800 by 600 (75 Hz)

 

800 by 600 (56 Hz)

 

800 by 600 (60 Hz)

 

1024 by 768 (75 Hz)

 

1024 by 768 (70 Hz)

 

1024 by 768 (60 Hz)

 

1280 by 1024 (60 Hz)

 

1280 by 1024 (75 Hz)

 

1440 by 900 (60 Hz)

 

1440 by 900 (60 Hz)

Display Power Management Support:

 

Standby Mode: Supported

 

Suspend Mode: Supported

 

Active Off Mode: Supported

 

Raw EDID:

 

00 FF FF FF FF FF FF 00 21 63 D7 03 D2 23 02 00

 

03 10 01 03 08 29 1A 78 EA D6 A5 A2 59 4A 95 24

 

14 50 54 AF CF 00 81 80 95 00 95 00 01 01 01 01

 

01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98

 

36 00 9A 00 11 00 00 1C 30 2A 00 98 51 00 2A 40

 

30 70 13 00 9A 00 11 00 00 1E 00 00 00 FD 00 3C

 

4B 1E 50 0E 00 0A 20 20 20 20 20 20 00 00 00 FC

 

00 4C 43 44 20 4D 4F 4E 49 54 4F 52 0A 20 00 96

 

* Digital Television *

 

Monitor Name: Generic PnP Monitor

 

Display Type: Digital

 

Gamma Value: 2.2

 

DDC2 Protocol: Supported

 

Maximum Image Size:

 

Horizontal: 14.57 inches

 

Vertical: 11.81 inches

 

Monitor Supported Modes:

 

640 by 480 (67 Hz)

 

640 by 480 (75 Hz)

 

640 by 480 (72 Hz)

 

640 by 480 (60 Hz)

 

720 by 400 (70 Hz)

 

800 by 600 (72 Hz)

 

800 by 600 (75 Hz)

 

800 by 600 (56 Hz)

 

800 by 600 (60 Hz)

 

832 by 624 (75 Hz)

 

1024 by 768 (75 Hz)

 

1024 by 768 (70 Hz)

 

1024 by 768 (60 Hz)

 

1280 by 720 (60 Hz)

 

1280 by 1024 (60 Hz)

 

1280 by 1024 (75 Hz)

Display Power Management Support:

 

Standby Mode: Not Supported

 

Suspend Mode: Not Supported

 

Active Off Mode: Not Supported
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9 Replies
MSchm21
Valued Contributor I
2,410 Views

Have you tried driver 8.15.10.2219?

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idata
Employee
2,410 Views
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idata
Employee
2,410 Views

Sorry Yups, you sure that is the right driver? When I select the driver, I choose:

Graphics > Processor Graphics > 2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000

Latest available driver is 13th April 2011 (15.22.1.2361).

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MSchm21
Valued Contributor I
2,410 Views

Yes it is. Read the Readme.

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idata
Employee
2,410 Views

I seem to have a similar problem as you (although I haven't yet tested VGA output) so haven't been able to get any signal so far.

See my thread here:

/message/135301# 135301 http://communities.intel.com/message/135301# 135301

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idata
Employee
2,410 Views

After Yups gave me the advice of installing the recently released driver 8.15.10.2462, I connected up the HDMI cable, booted, saw post, BIOS, watched Windows boot graphics, then lost signal again....however....Windows 7 Media Centre loaded and I saw Media Centre!!! When I alt-tabbed to the desktop, I lost signal.

Basically, Media Centre's resolution must have been set to a resolution which was compatible with my TV (crappy 32inch LCD).

I went into Media Centre's display set up, wrote down the resolution it was using and booted in VGA mode (F8 after BIOS etc).I then changed my display driver to match Media Centre's resolution which actually worked.

I believe my issue is that when loading Windows after swapping the VGA cable for the HDMI, the Intel graphics driver selects the Windows recommended resolution regardless of what was in use before. The recommended windows resolution is not compatible with my TV which caused the problem.

If I booted to Windows in VGA and tried every resolution, I reckon I would have found a working resolution without download the newer driver.

Hopes this helps others!

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idata
Employee
2,410 Views

Same problem And I know exactly that the problem is not in resolution It is Intel driver Issue we are waiting for working one When this will happen.....

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idata
Employee
2,410 Views

I have the same problem as described here /message/136872# 136872 http://communities.intel.com/message/136872# 136872

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