I am trying several mini PCs with recent Intel iGPU, and none of them has working HDCP 2.2 over HDMI ports. In result, neither HDR nor 4K display will work for Netflix and other streaming services.
Models: Beelink SEi12 (i5-1235U CPU), Beelink MiniS12 (N95 CPU), NoName (N6000), Kamrui AK1plus (N95)
Tried with Windows 10, 11, latest updates (22H2), first without network with vendor drivers, then updating to latest Intel driver. On Windows, first install from Microsoft Store the HEVC extension (windows 11 does not need it).
Connected via HDMI 2.0 cable to single display: AVR to Epson 5050ub projector (also tried direct conection without AVR). Display set to 3840@2160@60Hz RBG444 or YUV444, with or without HDR enabled in Windows setting (*1).
Validate with: Run Netflix via edge Browser or native Windows App, Pick a 4k/HDR program, play, press SHFT-CTRL-ALD-D to see diagnostics. Observe resolution is only 1920x1080 instead of 4k. Note that to be able to play in Edge Browser you should in before have also enabled PlayReady via "edge://flags".
WIthout Netflix 4k capable account, verify in Edge browser via "edge://gpu".
The last three lines are the problems. They show there is no HDCP 2.2 support, HDR10 support or 4k support. This is specifically for PlayReady rendering via edge of course, but the Netflix app does of course also use PlayReady.
I have not found any other way to verify HDCP 2.2 operations
- It is not shown in WIndows setting
- It is not shown in Intel Command Center or the settings file it can create for support
- It is not shown in Intel Arc program
- It is not shown in output from Intel SSU
Its mindboggling now negligent Intel is about this and how Intel does not seem to care about the frustration this creates with customers (ok: with me. Don't want to talk for others). NVidia has HDCP 2.2 status in its control panel.
Of course, Netflix is equally annoying. They also do not have any user information about whether or not HDCP 2.2 is supported. Netflix app/web-page just don't show 4K and HDR logos on the media when it does not detect HDCP 2.2 support.
The output above was from i5-1235U, which has support for both HEVC and AV1, the output for older CPU will of course not have AV1 support.
HDCP works perfectly fine on all my AMD Ryzen systems (2400G, 5600G, 3200U). Output then looks like this:
And Netflix then plays in 4k resolution and with HDR (assuming a 4k/hdr program, but you can see that from the icons shown by Netflix).
My suspicion is that HDCP 2.2 with Intel iGPU (even all those 11th/12th gen iGPU with built-in HDMI 2.0!) will not work unless the device manufacturer goes through a lot of additional BIOS/ME work and maybe even other hassles. And seemingly none of the lower cost mini pc vendors has done this. I say this, because beelink for example is also missing the Windows 3D mode setting, and the ak1plus box does not even support HDMI 2.0 18 Gbps solutions, but only the 10Gbps resolution of 3180x2160@60Hz - but then of course without HDR. Aka: all the details of video output that seemingly with Intel iGPU are part of (video) BIOS.
On AMD APU, it looks to me as if this is all only in the AMD driver, and i have not seen any hardware with AMD iGPU that has managed to NOT deliver 3D, 18Gbps or HDR. In fact, motherboards built before Ryzen was out and claimed to support only HDMI 1.4 where later updated in documentation to also support HDMI 2.0, because Ryzen then supported HDMI 2.0 and the pin is just pased from APU to HDMI connector. And i was hoping the same would be true now with 11th/12th gen Intel iGPU. Alas, seemingly not.
Oh, and i opened a case with Intel support and was promised to get an email about it... which i never did.
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I also have the same issue as @raidboy but my device is an Alienware Laptop.
The Intel Graphics Command Centre states that the internal display is not HDCP compliant:
My laptop has the latest drivers and BIOS installed as per Dell's Support Page.
I currently have a Support Case open with Dell but they are stumped as to why it's not recognising the panel as compliant.
I have also downloaded and processed a clean install of the latest Intel® Graphics Driver 31.0.101.2125 but have not had any luck.
Hi @Andres_Intel ,
- Display (TV or monitor) supporting 4K@60hz. - Yes the internal laptop display is 4K@60hz - As per the Display Devices in the Intel SSU Report - Current Mode: 3840 x 2160 (32 bit) (60Hz)
- HDMI cable and HDMI ports (display and computer) must be HDCP 2.2 certified. - I am not outputting video to an external display. Dell has confirmed that all displays on their Alienware Laptop line are HDCP 2.2 certified. The issue is that the Intel Graphics Command Centre does not recognize it.
- A Netflix plan that supports streaming in Ultra HD. - Yes I have this plan.
- A steady Internet connection speed of 25 megabits per second or higher. - Yes I have normally have 600 down / 40 up.
- Streaming quality set to Auto or High. - Yes, the streaming quality is set to High. I have no issues playing 4K Netflix on my Sony TV with Google TV.
- An HEVC Video Extension must be installed. This enables compatible Windows® 10 devices to play video using the HEVC format in any app, including 4K and Ultra HD content. - Yes this is installed.
Anytime I attempt to play a 4K title in the Netflix app I receive the following - Error code: U7361-1255-8004CD22
As per Netflix's Help Centre - It's typically caused by an unsupported monitor or screen. Netflix supports playback on built-in displays or through HDCP (High-bandwidth Digital Content Protection) compatible monitors.
This is the crux of my issue. Dell has confirmed that the built-in display is HDCP compatible but the Intel Graphics Command Centre doesn't recognise it.
Kind Regards,
Mysterious
