Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20492 Discussions

O assistente de Drivers da Intel atualiza o driver de vídeo e instala a versão 15.10. Após a atualização apresenta falha de funcionamento e o vídeo trava e exibe a mensagem "não foi possível acessar o hardware gráfico" para todos os aplicativos.

JFerr64
Beginner
934 Views

Devo voltar para a versão anterior do driver e bloquear a atualização?

Windows 10 64 bits

Video Processor   Intel® HD Graphics Family

Resolution   1360 x 768

Bits Per Pixel   32

Number of Colors   4294967296

Refresh Rate - Current   60 Hz

Refresh Rate - Maximum   75 Hz

Refresh Rate - Minimum   59 Hz

Driver Provider   Intel Corporation

Driver Version   20.19.15.5107

Driver Date   15/11/2019

Adapter DAC Type   Internal

Adapter RAM   1,00 GB

Availability   Running at full power

Status   This device is working properly.

Location   PCI bus 0, device 2, function 0

Device Id   PCI\VEN_8086&DEV_0402&SUBSYS_85341043&REV_06\3&11583659&0&10

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AlHill
Super User
786 Views

What processor model number?

What version of Windows 10? 1909?

What is the model number of your laptop or system/motherboard?

Do you have dual graphics?

 

Doc

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JFerr64
Beginner
786 Views

Hi Al.Hill,

A placa mãe é ASUS

System Manufacturer   ASUS

System Model   All Series

System Type   Desktop

Motherboard Manufacturer   ASUSTeK COMPUTER INC.

Motherboard Product   H81M-C/BR

Version   Rev X.0x

BIOS Version   2004

Date   27/10/2014

SMBIOS Version   2.7

Secure Boot   Off

 

Processador:

Intel® Pentium® CPU G3220 @ 3.00GHz

Manufacturer   GenuineIntel

Description   Intel64 Family 6 Model 60 Stepping 3

Architecture   x64

# of Cores   2

# of Threads   2

Processor Base Frequency   3000 MHz

Current Voltage   1.8

Level 2 Cache   512 Kb

Level 3 Cache   3072 Kb

Processor Id   0x306C3

Revision   15363

Availability   Running at full power

 

Windows 10 64 bits V1909

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AlHill
Super User
786 Views

Use the vga driver here for Windows 10:

https://www.asus.com/supportonly/H81M-CBR/HelpDesk_Download/

 

Do not use IDSA on your motherboard.

 

Doc

 

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JFerr64
Beginner
786 Views

Ok, thanks Al.Hill

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