OpenGL 2.0 Error on Asus Zenbook Flip with Intel® UHD Graphics 620

[TKopp]

Hello, so i got my new Asus Zenbook Flip 15 and i want to use Dropbox on it. But it gives me all the time the error that i need Open GL 2.0 or higher. So i looked up that my graphic card (Intel® UHD Graphics 620) can do OpenGL 4.4. But how do i get the newer OpenGL Version. My drivers are up to date. If u need more info i try to provide it to u.

[AlHill]

Something is wrong. Your graphics support OpenGL 4.5, no matter which UHD 620 graphics driver you have.

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility so we can have more information about your hardware and setup:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc

[TKopp]

Hello and thank u for ur quick answer!

I hop i did everything right u told me to do and here is the file in the attatchments.

Sry for my bad english

[AlHill]

Well, something is definitely wrong. You have a 10th gen processor, with the absolute latest graphics driver, on W10 1903.

At this point, I have to think DropBox has the problem with discovery and what you have, or the driver is misreporting the OpenGL version.

To see what is being reported, you may want to try this:

https://support.esri.com/en/technical-article/000011375

I have not used this, and the link is provided for your convenience.

Doc

[TKopp]

So i uses the OpenGL Extensions Viewer and it told me that i have OpenGL 4.6 right now. So it must be Dropbox which causes the problem i guess?

[TKopp]

So i just reinstalled Dropbox now for the 5th time and now it worked somehow.

Thnk u for ur help!

[AlHill]

Was that a fresh download of dropbox?

Anyway, glad you have it working.

Doc