OpenGl and Graphics Card

[WHubb]

so i have an acer laptop i got off tiger direct about 2 months ago. it works great for everything. then about a week ago, OpenGl stopped recognizing my graphics card, and i thought, well thats weird.... so here i am xD i have spent 5+ researching and talking to acer about a fix but to no avail. 😕 i currently have an Intel hd 5500 graphics build into a Intel I5 5200 processor dual core at 2.2 ghz. and i have a 1tb hard drive. the graphics driver for it is currently, 10.18.15.4248 and so far, i cannot install anything other than this driver for windows 10. i considering reverting to windows 8.1, but i have my hopes i can keep windows 10.

any help?

-Saek

[CEstr]

Try with this driver https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit Download Intel® Iris™, Iris™ Pro, and HD Graphics Driver for 4th Gen Windows* 10 64bit

But anyway that Intel's OpenGL leaves much to be desired in general terms: /

Good luck.

[WHubb]

it responded with "this driver is not compatible with this device. please obtain the appropriate driver from your computer manufacturer." is there a backdoor way to install this?

[AP16]

Please install and run a https://downloadcenter.intel.com/download/7838/Intel-Processor-Identification-Utility-Windows-Version https://downloadcenter.intel.com/download/7838/Intel-Processor-Identification-Utility-Windows-Version , and tell us the result, because of errors you reported and driver version 10.18.15.4248, that cannot support Broadwell-gen CPUs.

[WHubb]

Intel core i5-5200u @2.2ghz

[WHubb]

Any help? i have contacted acer and reported the issue, but they are no help and keep giving me the "i can phone you over to paid support" option which i would rather not do. is intel going to come out with a driver specifically for hd 5500? im also considering reverting to windows 8.1 and seeing if that helps, but i doubt it will. Any Help At ALL will be appreciated.

[Allan_J_Intel1]

Have you tried driver version 4300?

https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Graphics Driver for Windows® 7/8.1/10* [15.40]

Allan.

[WHubb]

it does not support my processor type. so says the installer.

[Allan_J_Intel1]

Just need to make sure you are downloading the proper driver for your operating system version, either 32 or 64 bit.

Allan.

[WHubb]

i have installed graphics driver version 20.19.15.4300 and it worked for a momentary second, but then caused the program im trying to run to crash and the taskbar not to display items. any older versions i could try?

[Allan_J_Intel1]

Older versions are available here: https://downloadcenter.intel.com/product/86210 Downloads for Intel® HD Graphics 5500 for 5th Generation Intel® Core™ Processors

Allan.