Problem with downloading Graphics Driver

[sherbaqq]

Download Failed Unexpectedly when i try to download Intel® Arc™ & Iris® Xe Graphics - Windows*

[AlHill]

Were you using IDSA or doing the download directly?

If directly, what link were you using for the driver?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[sherbaqq]

i download from intel website https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

[AlHill]

Ok, so you were using IDSA.

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[sherbaqq]

here it is

[IsaacQ_Intel]

Hello @sherbaqq

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

We sent you an e-mail. Please answer our questions there to continue the troubleshooting here.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello sherbaqq,

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance. Otherwise, we will close the thread.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[DeividA_Intel]

Hello sherbaqq, 

I was checking your thread and noticed that I have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

Regards,  

Deivid A.  

Intel Customer Support Technician