Profomens drop with every update fo my arc a750

[sdjSTAR1]

With every update of my Arc a750 GPU performance is dropping in Battle Royale in single player mode the performance are very good but when it comes to multiplayer mood performance are getting bad everyday I am getting more stuttering in game then before because of update, I play NARAKA BLADEPOINT and I play in 1080p resolution and I have kept /lock my FPS at 144 but I don't even get 144 fps when there are people nearby otherwise I do get 144fps I was in recently in New driver but now I rollback to the old driver which is 31.0.101.5534

[Caguicla_Intel]

Hi sdjSTAR1,

Thank you for posting in Intel Communities.

For a comprehensive analysis of your system, would you be able to provide the SSU logs? Additionally, it would be greatly beneficial if you could provide the game settings, should we need to replicate the problem on our side.

Is the problem exclusive to the 31.0.101.5590 driver at the moment? Have you found that using an older driver, such as 31.0.101.5534 or earlier versions, does not result in the same issue?

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hi sdjSTAR1,

Good day!

I'm reaching out to check if you've had the opportunity to go through our previous communication. If so, please confirm that you've received it and share the requested information.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[sdjSTAR1]

 hello after sending my first massage I have roll back even more and i was  in  31.0.101.5518  this version but now the new update has come in with a new version and I'm trying out the new version which is 31.0.101.5592 (WHQL Certified) I am yet to see how is the performance with this driver will be I hope it will be a good , In my game my resolution is 1080p my game is at lowest setting and it does not have any  ray tracing

Even though I am playing at my lowest graphic setting I am unable to get 144FPS when there are people around Otherwise I do get 144FPS please help me how do I get stable at tiers with no stuttering in multiplayer mode

[sdjSTAR1]

in this screenshot you can see my graphic setting 

some answer in advance

the game does not have perfect DX12 that's why i am play in DX11

yes i have rebar Enable

I am using ultimate performance option in control panel power option

[Caguicla_Intel]

Hi sdjSTAR1,

Thank you for your reply.

I am reaching out to provide you with some resources that may assist in addressing the FPS issues you've been experiencing. Below, you will find links to our recommended steps for troubleshooting:

How do I Correct a Drop on FPS (Frames Per Second) and High CPU Usage While Gaming on an Intel Processor?

https://www.intel.com/content/www/us/en/support/articles/000030302/graphics.html

How to Fix Your Low Frame Rate

https://www.intel.com/content/www/us/en/gaming/resources/how-to-fix-your-low-frame-rate.html

Please follow the instructions detailed in the links above and observe if there is any improvement in the FPS performance. Should the issue persist, do not hesitate to inform us so that we can further investigate and assist you with this matter.

Your prompt response will be greatly appreciated as it will help us ensure that you receive the best possible support.

Thank you for your attention to this matter, and we look forward to your update.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[NormanS_Intel]

Hello sdjSTAR1,

I wanted to check if you had the chance to review the questions we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Norman S.

Intel Customer Support Engineer

[ACarmona_Intel]

Hello sdjSTAR1,

We have not heard back from you, so we will close this enquiry now. For additional information, please submit a new question, as this thread will no longer be monitored.

By the way, we also recommend that you contact the game developers for further assistance, as they might also provide you with helpful insights that can fix the issue.

Thank you so much for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[sdjSTAR1]

Every thing you advise I did it before starting this thread it was littel helpful
But wasn't that good also I noticed now that in ARC panel capture recoding audio stop's recoding after 5o7 minutes and I can't use Intel virtual camera in Whatsapp
My encoder is AV1 , audio bit rate around 100